Thank you for your follow-up e-mail.
Our shipment arrived in perfect condition. Given the extremely sturdy packaging, this should come as no surprise.
The teak bench is beautiful, and my wife was delighted with her present.
I was very pleased with every aspect of the transaction. Your sales personnel were very pleasant and helpful. The e-mail shipping notice and access to the tracking system were also appreciated. However, as many of your customers must tell you, your return guarantee was the feature that allowed me to purchase teak furniture sight unseen over the internet.
M B, Menomonee Falls, WI
Assembly Service Notice
Assembly is included with this item when this option is selected. With the assembly option selected, orders that are $1500 or over will also include White Glove Service. White Glove Service, in addition to assembly, includes unpacking, placement of furniture as well as removal and disposal of all debris including cartons and wood crating material. In stock cushions and in stock umbrella fabrics will be included with Assembly/White Glove Services. Made to order cushions and made to order umbrella fabrics are shipped separately via UPS and are not included with Assembly/White Glove Services.
Please allow 2-4 weeks for delivery when choosing Assembly/White Glove Services. Standard, non-assembled, delivery is 2-10 days.
Gift Ideas
Thank you for your follow-up e-mail.
Our shipment arrived in perfect condition. Given the extremely sturdy packaging, this should come as no surprise.
The teak bench is beautiful, and my wife was delighted with her present.
I was very pleased with every aspect of the transaction. Your sales personnel were very pleasant and helpful. The e-mail shipping notice and access to the tracking system were also appreciated. However, as many of your customers must tell you, your return guarantee was the feature that allowed me to purchase teak furniture sight unseen over the internet.
