With regards to your questions about our recent purchase from you, I (as well as the delivery person) was very impressed by your packaging job. Our 5ft. teak bench (which we love) arrived intact, but it was quite apparent that it had endured numerous "bumps & bruises" along the way. Using a wood frame to protect the cardboard and the contents seemed to provide a much needed safety shield for the teak bench.
G L, Monterey, CA
Assembly Service Notice
Assembly is included with this item when this option is selected. With the assembly option selected, orders that are $1500 or over will also include White Glove Service. White Glove Service, in addition to assembly, includes unpacking, placement of furniture as well as removal and disposal of all debris including cartons and wood crating material. In stock cushions and in stock umbrella fabrics will be included with Assembly/White Glove Services. Made to order cushions and made to order umbrella fabrics are shipped separately via UPS and are not included with Assembly/White Glove Services.
Please allow 2-4 weeks for delivery when choosing Assembly/White Glove Services. Standard, non-assembled, delivery is 2-10 days.
Gift Ideas
With regards to your questions about our recent purchase from you, I (as well as the delivery person) was very impressed by your packaging job. Our 5ft. teak bench (which we love) arrived intact, but it was quite apparent that it had endured numerous "bumps & bruises" along the way. Using a wood frame to protect the cardboard and the contents seemed to provide a much needed safety shield for the teak bench. 