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Remodeling and Home Design

Frequently Asked Questions



What options do you offer in shipping the products?


Shipping and Handling are generally based on the value of your order. However, to ensure delivery of your purchase in the best and most economical way, we review each order putting in consideration such factors as weight, size, and final destination of the item. Consolidated items purchased are always hand crated to prevent damage during transit and to provide better shipping rates. Exact shipping amount for your total order will be calculated and displayed at Checkout.

To further ensure that we meet every customer's unique needs, we offer you the following delivery options:

STANDARD DELIVERY
Standard shipping is curbside delivery only. It is the customer's responsibility to assist in the delivery if necessary and to remove all packaging materials which could include cardboard cartons as well as a protective wooden crate. Additional levels of delivery are available as optional choices.

INSIDE DELIVERY
This level of delivery service offered for those who prefer to have their furniture placed in the 'room of choice' at the point of delivery. We highly recommend this service to those customers whose dwelling includes apartments and multi-unit high-rises or office buildings.

Inside Delivery does not include opening and removal of the packing materials. It also does not include the assembly of furniture or moving of existing items at customer's premises. Following are pricing structure for Inside Delivery:


Inside Delivery - Ground Floor:Add $250.00
Inside Delivery - Above Ground Floor w/Elevator:Add $300.00
Inside Delivery - Above Ground Floor without/Elevator: Add $400.00 (1st floor) +$50.00/floor

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