Shipping and Handling are generally based on the value of your order. However, to ensure delivery of your purchase in the best and most economical way, we review each order putting in consideration such factors as weight, size, and final destination of the item. Consolidated items purchased are always hand crated to prevent damage during transit and to provide better shipping rates. Exact shipping amount for your total order will be calculated and displayed at Checkout.

To further ensure that we meet every customer's unique needs, we offer you the following delivery options:

STANDARD DELIVERY
Standard shipping is curbside delivery only. It is the customer's responsibility to assist in the delivery if necessary and to remove all packaging materials which could include cardboard cartons as well as a protective wooden crate. Additional levels of delivery are available as optional choices.

INSIDE DELIVERY
This level of delivery service offered for those who prefer to have their furniture placed in the 'room of choice' at the point of delivery. We highly recommend this service to those customers whose dwelling includes apartments and multi-unit high-rises or office buildings.

Inside Delivery does not include opening and removal of the packing materials. It also does not include the assembly of furniture or moving of existing items at customer's premises. Following are pricing structure for Inside Delivery:

We take pride in how we build our furniture and care very much in ensuring that you will receive them as beautifully as they were made, at your doorstep. We've made every effort (and always striving to improve) to make sure that every piece of furniture reaches your home the same way it left our warehouses. The packaging of every box is inspected before each shipment Most packages (except for small boxes) are often hand-crated before they leave our warehouses.

WHITE GLOVE DELIVERY
White Glove service includes delivery with appointment, inside delivery, opening and removal of packing materials, and assembly and installation in your room of choice. The average White Glove Delivery Service will add 20% to your total order with a minimum of $250.00.

Risk Free Shopping!
When you purchase furniture from Westminster Teak, you are making an investment with one of the finest in the industry. We stand behind the quality of our product. Our No Hassle 30 Day, Full Money Back Guarantee allows you to return your purchases provided the product and packaging are in the original condition it was sent to you. Simply give us a call or email and we will make arrangements to have the furniture picked up at our expense and we'll give you a full refund or store credit, no re-stocking fee, no shipping or handling fees, No Questions Asked! Our 30 Day Money Back Guarantee ensures that you have no risk when making a Westminster Teak purchase. It's just that simple. We only ask that the furniture be packed in its original condition and in the original packing materials when delivered. There is absolutely no risk on your part.

Free Return Shipping
And unlike our competitors, we will assume the high expense of shipping the furniture back to our warehouse, in the event you are unhappy with the quality of your purchase. Shipping furniture regardless of size is a very expensive affair indeed! That is the level of confidence we have in our product.

In the event you are not satisfied with your purchase, simply call or email us and we will make arrangements for a pick-up. All you have to do is to make sure that the product is in 'like new condition' and is repacked with the original packaging materials. It's that simple! Pending inspections, a refund will be issued for the full value of your purchase.

NOTE: CUSTOM ORDERS ARE NOT RETURNABLE. ITEMS PURCHASED FROM DAILY SPECIALS ARE SUBJECTED TO 15% RESTOCKING FEE AND WITHOUT FREE RETURN SHIPPING.

Depending on where you are, orders shipped from our warehouses in either coast would typically arrive anywhere in the continental U.S. within 7-10 business days. Please note that only in-stock cushions are shipped together with the furniture. Otherwise, they are shipped separately from our vendors and would usually take 3-4 weeks during off season and about 5-6 weeks during peak season. Please call 888-592-8325 and a customer service representative will be glad to assist you your shipping needs including international orders.

Free Shipping Sales Promotions only apply within Continental USA. Additional Shipping Charges may apply when shipping outside the Continental USA.

Indicates that under normal circumstances your order will ship within 24 hrs from the time your order is placed excluding weekends or holidays. This normally means either the same day or the next day and is automatically included with normal ground shipping. Friday orders after 2 pm EST and all Weekend orders will ship on Monday.

The following are the countries outside of the contiguous USA where we ship:

• Canada
• Hawaii
• Puerto Rico

Please consult our Customer Service at 888-592-8325 Monday through Fri: 9:00 am to 5:00 pm for details to other destinations, additional shipping costs and customs clearance.