Here are some commonly asked questions that may be of assistance to you for any concerns you may have about our products and services. If you can't find the answer to your question here, feel free to contact us for a personalized response.
|Furniture Care - Stainless Steel|
Why do I sometimes see some spots on the stainless steel products?
Although stainless steel has been generally regarded as the product that does not rust as the word seem to suggest, its surface, though resistant to corrosion, is still subject to cosmetic deterioration. These brown “spots” appearing on the surface may be caused by airborne pollutants in urban areas or salt in areas that are closer to the coast. These discolorations are purely superficial and in no way affect the mechanical strength or integrity of the furniture.
Can I clean stainless steel to its original luster?
Yes. A simple cleaning occasionally will quickly bring stainless steel back to its original luster. Use a Scotch brite pad or similar product to clean the brown spots on the stainless steel by gently rubbing in the direction of the brushed finish. If these brown spots are allowed to accumulate and build up over time, we urge you to use our Stainless Steel Cleaner which will remove any dirt, oil, and other pollutants on the furniture. It will also restore the stainless steel to its original luter.
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Please note in comments or to Customer Service Representative that you are a Veteran to receive the Additional 20% Off current sale prices. For phoned in orders, 20% OFF will show immediately on your emailed order receipt. For submitted Online orders, 20% will be taken off after the order is submitted and before your credit card is charged.
Shipping with 24 hrs applies only for Standard Delivery within the Continental USA. It does not include any other special Deliveries including White Glove.