FALL KICKOFF SALE  ...   Special Savings on our Premium, Eco-Friendly Teak Furniture
Save up to 25% off Dining Sets, Deep Seating and Bar Sets  ...   Sale ends Today at Midnight, PST
FALL KICKOFF SALE
Sale Ends Today @ Midnight, PST
Frequently Asked Questions

Here are some commonly asked questions that may be of assistance to you for any concerns you may have about our products and services. If you can't find the answer to your question here, feel free to contact us for a personalized response.

Most Frequently Asked Questions Furniture Care - Teak Furniture Care - Stainless Steel How to order Shipping & Returns Order Tracking Furniture Covers

 

 
Furniture Care - Stainless Steel

Why do I sometimes see some spots on the stainless steel products?

Although stainless steel has been generally regarded as the product that does not rust as the word seem to suggest, it’s surface, though resistant to corrosion, is still subjected to cosmetic deterioration. These brown “spots” appearing on the surface may be caused by air-borne pollutants in urban areas or salt in areas that are closer to the coast. These discolorations however are purely superficial and would in no way affect the mechanical strength or integrity of the furniture.

Can I clean stainless steel to its original luster?

Yes. A simple cleaning occasionally will quickly bring it back to its original luster. Use a Scotchbrite pad or similar product to clean the brown spots on the stainless steel by gently rubbing in the direction of the brushed finish. If these brown spots are allowed to accumulate and build up over time, we urge you to use our Stainless Steel Cleaner which will removes any dirt, oil, and other pollutants from stainless steel furniture. It will also act to restore the stainless steel to its original luster.



White Glove Delivery

White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.


In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.


  • Please allow 3-6 weeks for White Glove Services.
  • Non-White Glove, Standard Delivery is 2-7 days.
  • Preferred shipping option selected at checkout.
Receive Additional 20% OFF

Please note in comments or to Customer Service Representative that you are a Veteran to receive the Additional 20% Off current sale prices. For phoned in orders, 20% OFF will show immediately on your emailed order receipt. For submitted Online orders, 20% will be taken off after the order is submitted and before your credit card is charged.