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Frequently Asked Questions

Here are some commonly asked questions that may be of assistance to you for any concerns you may have about our products and services. If you can't find the answer to your question here, feel free to contact us for a personalized response.

Most Frequently Asked Questions Furniture Care - Teak Furniture Care - Stainless Steel How to order Shipping & Returns Order Tracking Furniture Covers

 

 
Furniture Care - Stainless Steel

Why do I sometimes see some spots on the stainless steel products?

Although stainless steel has been generally regarded as the product that does not rust as the word seem to suggest, it’s surface, though resistant to corrosion, is still subjected to cosmetic deterioration. These brown “spots” appearing on the surface may be caused by air-borne pollutants in urban areas or salt in areas that are closer to the coast. These discolorations however are purely superficial and would in no way affect the mechanical strength or integrity of the furniture.

Can I clean stainless steel to its original luster?

Yes. A simple cleaning occasionally will quickly bring it back to its original luster. Use a Scotchbrite pad or similar product to clean the brown spots on the stainless steel by gently rubbing in the direction of the brushed finish. If these brown spots are allowed to accumulate and build up over time, we urge you to use our Stainless Steel Cleaner which will removes any dirt, oil, and other pollutants from stainless steel furniture. It will also act to restore the stainless steel to its original luster.
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