I have made many purchases over the internet for items much smaller and of lesser value. Ordering furniture, and especially a premium brand of high quality, made me very nervous since I was not familiar with your company. My first surprise came when I received my order within three days! My second surprise came when the assembly was unbelievably easy. My third surprise came when I saw the quality of your furniture. You should be commended for your service and acknowedged for your quality. My experience was certainly "well above" my expectations and I thank you for checking with me afterwards to see if I was happy! Even though I didn't know you before, I can assure you that many of my friends now know of you and what a first class business you operate. (I guess quality products and first class service still produce the best advertising
D H, Bountiful, Utah
Assembly Service Notice
Assembly is included with this item when this option is selected. With the assembly option selected, orders that are $1500 or over will also include White Glove Service. White Glove Service, in addition to assembly, includes unpacking, placement of furniture as well as removal and disposal of all debris including cartons and wood crating material. In stock cushions and in stock umbrella fabrics will be included with Assembly/White Glove Services. Made to order cushions and made to order umbrella fabrics are shipped separately via UPS and are not included with Assembly/White Glove Services.
Please allow 2-4 weeks for delivery when choosing Assembly/White Glove Services. Standard, non-assembled, delivery is 2-10 days.
Teak Treatment Service Notice
Teak Treatment Service
Important Note: Teak does not have to be treated, it will last a lifetime untreated and weathered. Since Teak Treatment Service is an optional custom process, PURCHASES MADE WITH TEAK TREATMENT SERVICES INCLUDED ARE NOT RETURNABLE AND REQUIRE A 50% NON-REFUNDABLE DEPOSIT TO BEGIN TREATMENT PROCESS.
Teak Oil - INDOOR USE ONLY
This application of teak oil will further enhance the warm honey hue of natural teak to rich amber tones. Hand rubbed to ensure even application. Next oiling will not be needed for several years. Ships in 3-4 weeks.
Teak Protector - INDOOR & OUTDOOR USE
Teak Protector is a water-based formula that maintains the original color of teak up to 4 times longer than without protection applied. The environment in which the teak is used will dictate the frequency of reapplication. Teak Protector Finish used OUTDOORS is expected to last 6 months to 2 years depending on personal preference, applications and location. Reapplication times will increase after continued applications. Ships in 4-6 weeks.
Marine Gloss Finish - INDOOR & OUTDOOR USE
Our Marine Gloss Finish is a protective finish specifically formulated to use on interior or exterior wood surfaces exposed to water, sunlight and changes in temperature. The Marine Gloss is a Sikkens Cetol with Next Wave UV technology. It is an Alkyd Resin formulated with high quality synthetic UV absorbing pigment which shields the wood and produces an attractive dark amber. The Marine Gloss Finish used OUTDOORS is expected to last 1 to 3 years depending on personal preference, applications and location. The environment in which the teak is used will dictate the frequency of reapplication. Reapplication times will increase after continued applications. Ships in 6-8 weeks
Yacht Marine Finish - INDOOR & OUTDOOR USE
The Yacht Marine Grade Hi-Gloss Finish has been developed to withstand the harsh outdoor saltwater environment. Multiple coats of epoxy are used to completely seal the wood and keep the products waterproof. Then the highest quality automotive polyurethane is sprayed on for a
crystal clear hi-gloss finish with complete UV resistance. Once sprayed, every piece is then wet-sanded and buffed if necessary to give them their flawless yacht styled look. The Yacht Marine Finish used OUTDOORS is expected to last 5 years or more depending on personal preference and location. The environment in which the teak is used will dictate the frequency of reapplication. Ships in 12-16 weeks