The shipment arrived intact, wonderfully packed, which was very reassuring, as the likely hood that anything would have damaged the contents of the crates was nil unless
the crates were damaged, and those were completely intact.
It was extremely easy to put together, very well marked and explained.
The quality is truly amazing, the finish is superior to anything else on the market and only
comparable to Barlow Tyrie, whom I have bought from in the past. As a price comparison
there is really no longer any justification for me to buy from anyone else but you, and you
have definitely secured another client in me.
I will be ordering more items in early spring, next year, as we are past the season now.
Honestly I was impressed beyond words, I now think that Barlow Tyrie and Gloster are
over priced, you have definitely killed the competition, it's just that people are not aware
of Westminster Teak and generally buying something over the internet without having seen it
is difficult. Your guarantee puts that to rest, except returning items is not easy either.
I think Brand awareness should be your only concern, and I am sure you are doing something
about it. I think that once people have seen the furniture, touched it, and are able to compare
it, you would have won the battle... I will never buy from anyone else, and will try and talk
people out of the other high end brands on the market, by vouching for your quality personally.
Many Thanks, wonderful customer service and just an overall amazing experience.
A H, Chappaqua, NY
Assembly Service Notice
Assembly is included with this item when this option is selected. With the assembly option selected, orders that are $1500 or over will also include White Glove Service. White Glove Service, in addition to assembly, includes unpacking, placement of furniture as well as removal and disposal of all debris including cartons and wood crating material. In stock cushions and in stock umbrella fabrics will be included with Assembly/White Glove Services. Made to order cushions and made to order umbrella fabrics are shipped separately via UPS and are not included with Assembly/White Glove Services.
Please allow 2-4 weeks for delivery when choosing Assembly/White Glove Services. Standard, non-assembled, delivery is 2-10 days.
Teak Treatment Service Notice
Teak Treatment Service
Important Note: Teak does not have to be treated, it will last a lifetime untreated and weathered. Since Teak Treatment Service is an optional custom process, PURCHASES MADE WITH TEAK TREATMENT SERVICES INCLUDED ARE NOT RETURNABLE AND REQUIRE A 50% NON-REFUNDABLE DEPOSIT TO BEGIN TREATMENT PROCESS.
Teak Oil - INDOOR USE ONLY
This application of teak oil will further enhance the warm honey hue of natural teak to rich amber tones. Hand rubbed to ensure even application. Next oiling will not be needed for several years. Ships in 3-4 weeks.
Teak Protector - INDOOR & OUTDOOR USE
Teak Protector is a water-based formula that maintains the original color of teak up to 4 times longer than without protection applied. The environment in which the teak is used will dictate the frequency of reapplication. Teak Protector Finish used OUTDOORS is expected to last 6 months to 2 years depending on personal preference, applications and location. Reapplication times will increase after continued applications. Ships in 4-6 weeks.
Marine Gloss Finish - INDOOR & OUTDOOR USE
Our Marine Gloss Finish is a protective finish specifically formulated to use on interior or exterior wood surfaces exposed to water, sunlight and changes in temperature. The Marine Gloss is a Sikkens Cetol with Next Wave UV technology. It is an Alkyd Resin formulated with high quality synthetic UV absorbing pigment which shields the wood and produces an attractive dark amber. The Marine Gloss Finish used OUTDOORS is expected to last 1 to 3 years depending on personal preference, applications and location. The environment in which the teak is used will dictate the frequency of reapplication. Reapplication times will increase after continued applications. Ships in 6-8 weeks
Yacht Marine Finish - INDOOR & OUTDOOR USE
The Yacht Marine Grade Hi-Gloss Finish has been developed to withstand the harsh outdoor saltwater environment. Multiple coats of epoxy are used to completely seal the wood and keep the products waterproof. Then the highest quality automotive polyurethane is sprayed on for a
crystal clear hi-gloss finish with complete UV resistance. Once sprayed, every piece is then wet-sanded and buffed if necessary to give them their flawless yacht styled look. The Yacht Marine Finish used OUTDOORS is expected to last 5 years or more depending on personal preference and location. The environment in which the teak is used will dictate the frequency of reapplication. Ships in 12-16 weeks