What Our Customers Say ...
The shipment arrived intact, wonderfully packed, which was very reassuring, as the likely hood that anything would have damaged the contents of the crates was nil unless the crates were damaged, and those were completely intact. It was extremely easy to put together, very well marked and explained. The quality is truly amazing, the finish is superior to anything else on the market and only comparable to Barlow Tyrie, whom I have bought from in the past. As a price comparison there is really no longer any justification for me to buy from anyone else but you, and you have definitely secured another client in me. I will be ordering more items in early spring, next year, as we are past the season now. Honestly I was impressed beyond words, I now think that Barlow Tyrie and Gloster are over priced, you have definitely killed the competition, it's just that people are not aware of Westminster Teak and generally buying something over the internet without having seen it is difficult. Your guarantee puts that to rest, except returning items is not easy either. I think Brand awareness should be your only concern, and I am sure you are doing something about it. I think that once people have seen the furniture, touched it, and are able to compare it, you would have won the battle... I will never buy from anyone else, and will try and talk people out of the other high end brands on the market, by vouching for your quality personally. Many Thanks, wonderful customer service and just an overall amazing experience.
A H, Sept 26, 2012, Chappaqua, NY
We received our order on time and in good condition. It was packaged well. We were a bit nervous about ordering on line, having not seen it etc. But I was very happy with the fit and finish of the bench and it fits perfectly in our newly remodeled bathroom. Very easy to put together. We are very happy with it and would use again and recommend you to others. Thanks for the follow up.
QT, Nov 13, 2012, Bellingham, WA
I am very happy with my garden bench and impressed with the ease of assembly! Many thanks
EK, May 31, 2013, Belmont, NC
Jeremy - I love your company! Great customer service and feel free to pass this along to your boss!!
MR, May 27, 2013, Bald Head Island, NC
Scott -Just wanted to touch base with you on how happy we are with your product. The teak deck tiles we purchased were just beautiful. But we did something different. We applied the panels to our walls. What a beautiful decoration to our home. Just Unbelievable!! The richness of the teak as well as the design on the walls is very effective. Thank you for your assistance and prompt service in processing our order. Your Rep at the El Monte warehouse was super - very helpful.
J H , May 16,2013, Leona Valley, CA
Everything was perfect. It was extremely well packaged. Thanks.
J J , May 13, 2013, New Fairfield, CT
We really love our furniture and the experience with everyone connected with Westminster was great!
J M , March 15, 2013, Laguna Niguel, CA
We are very pleased with the furniture and the service.
K O, Feb 1, 2013, Los Angeles, CA
Thank you for the follow up. Yes my order arrived in tact, and in satisfactory condition. The product (lazy susan) was said to be from floor model sample. I would like to let you know I am not able to tell is it a floor sample. No scratches, dents, or dings. Very pleased with the purchase. Thanks again. ________________________________________
M P, Jan 16, 2013, Hainesport, NJ
Sorry, for not contacting you earlier. The shipment arrived in great shape and everything looks great. Thanks so much for your assistance on our order.
K F , Dec 22, 2012, Haleiwa, Hawaii