What Our Customers Say ...
We found Westminster Teak on the internet but I phoned your customer service number to place the order. I spoke with Michelle who was very helpful with the order and very knowledgable about teak. She patiently helped me order the perfect set of furniture and feel comfortable with what to expect and how to care for the wood.We purchased your Pacifica spa bench with towel rack and mat. Unfortunatley, I found a small crack in the support strip on the bench seat. Flo in your customer service department was extremely cooperative and we decided to try replacing only the top of the bench. The replacement arrived in just a few days and we put the new top on our bench. This new top looked great but did not line up exactly with the existing legs causing the bench to be slightly uneven on the floor. Again Flo addressed my concerns immediately and the next day Westminster Teak delivered to me a completely assembled perfect bench!This was the best customer service I have ever received. Everyone was courteous, understanding, prompt and made delivery and returns extremely convenient. The furniture is a wonderful honey teak color with a beautiful smooth finish. Each item is extremely well constructed.We love our new bathroom and Westminster Teak is a big part of it. Thank you for providing such a superior product with fantastic customer support
N/A, Jensen Beach, FL
Yes, it arrived safely and we're enjoying the table. I emailed your firm with a question and they responded promptly and efficiently.
C K, Pittsburgh, PA
Everything is wonderful. Please keep up the good work and plan on hearing from me in the future.
T R, Roanoke, Virginia
I am very happy with the teak tiles I bought. Your company was pleasant to deal with. The product quality is very high and I made a shower base out of the teak tiles.
P V, Darien, CT
Just wanted to let you know that our folding Ottoman arrived on September 17th, just as you said it would. It was in perfect condition...all we did was open the box, pull it out, unfold the legs and set it by the chair! It took about 5 minutes, if that!! Thank you again for the wonderful service and the excellent furniture.
J Y, Newbury Park, CA
The bench looks great. The assembly was simple and it is rock-solid. I am very satisfied.
C L, St Louis, MO
The teak furniture made it fine. Looks good!!! I would like to place another order. I knew I would want more teak chairs if I liked the one I ordered, so I would like to order 3 more. You have a good product here, and I think your customer service people were great.
S H, Rock Island, IL
I received your teak outdoor furniture a while ago and have been meaning to write. Basically, I was very impressed and will plan on adding to it next spring!!!
J H, Carrabassett, ME
The shipment arrived intact and on time. Assembly was minor and we were astounded at the close tolerances of the parts which were used to connect everything - they all fit with absolute precision. We love all the items and find the quality to be at or beyond our expectations. The reason I chose Westminster Teak was due to a combination of 1. desired items, 2. description of wood and quality and 3. the Wall St. Journal survey. We were pleased with the communications, delivery time, price and everything about the order. Westminster Teak will certainly be the first place I look for similar future items. Thank you for your excellent merchandise and customer service.
J H, Aventura, FL
By the way, I received my Teak Sun Lounger and love it. I placed an order for a teak umbrella this weekend. Can't wait to get it. I plan to continue to outfit my new deck with your products a piece at a time. Just love the quality and service. Keep up the good work!
A C, Colo Springs, CO