We received the teak outdoor furniture and the assembly was simple. The teak furniture is beautiful, sturdy, and comfortable. Our weekend guests couldn't believe it was possible to buy such high quality products on the internet. In fact, I am happier with the Westminster furniture than I was with a recent Ethan Allen delivery! In particular, I want to thank (customer service) who helpfully answered a dozens of emailed questions before and after delivery.
A K, Princeton Junction, NJ
Yes,everything arrived fine So far I see your products as very "high end" (good quality) which is the image I am looking for
C C , Parkland, FL
The shipment arrived intact, wonderfully packed, which was very reassuring, as the likely hood that anything would have damaged the contents of the crates was nil unless the crates were damaged, and those were completely intact. It was extremely easy to put together, very well marked and explained. The quality is truly amazing, the finish is superior to anything else on the market and only comparable to Barlow Tyrie, whom I have bought from in the past. As a price comparison there is really no longer any justification for me to buy from anyone else but you, and you have definitely secured another client in me. I will be ordering more items in early spring, next year, as we are past the season now. Honestly I was impressed beyond words, I now think that Barlow Tyrie and Gloster are over priced, you have definitely killed the competition, it's just that people are not aware of Westminster Teak and generally buying something over the internet without having seen it is difficult. Your guarantee puts that to rest, except returning items is not easy either. I think Brand awareness should be your only concern, and I am sure you are doing something about it. I think that once people have seen the furniture, touched it, and are able to compare it, you would have won the battle... I will never buy from anyone else, and will try and talk people out of the other high end brands on the market, by vouching for your quality personally. Many Thanks, wonderful customer service and just an overall amazing experience.
A H, Chappaqua, NY
The product was just as I expected and arrived with no problem. Thank you very much.
S M, Sea Bright, NJ
The birdhouses indeed arrived safely, and they are more beautiful than I expected. Thank you for following up and for the excellence of your product
D G, Philadelphia, PA
Yes all of our teakwood furniture arrived in good condition. The workmanship and design are fantastic! We really appreciate the dimensions of the wood of our fold-down round teak table. We also purchased the teak treatment you recommended and have applied to one of the pieces-- the luster it gives the wood enriches the appearance even more.
R S, Knoxville, TN
This is most impressive customer service, and we look forward to doing business with you again in the near future.
A C, Atlanta, GA
Yes, everything arrived intact and we are very pleased. Service is great, products are great!
C P, Sag Harbor, NY
Fine product and the shipment did arrive in good condition.
R S, Henderson, NV
I can not express enough how pleased I am with my purchase. It is far more beautiful then it looked on line. You take great pride in your products and it showed by the shipping/packaging. Have NEVER seen anything crated like these items were. I will refer you to everyone I know. Have already made a list of future pieces that I want. Thanks again for making such a wonderful product.
S B, Tucson, AZ
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Please note in comments or to Customer Service Representative that you are a Veteran to receive the Additional 20% Off current sale prices. For phoned in orders, 20% OFF will show immediately on your emailed order receipt. For submitted Online orders, 20% will be taken off after the order is submitted and before your credit card is charged.
Shipping with 24 hrs applies only for Standard Delivery within the Continental USA. It does not include any other special Deliveries including White Glove.