What Our Customers Say ...
My husband said upon its arrival, which happened right on time, and after he had assembled it [easily]: "This is by far the best thing you have ever ordered from a catalo
C J, New York, NY
Thank you very much. We are very pleased with the beautiful chair and your delivery service was exemplary. I hugely appreciated the fact that you had assembled the chair already. And the gentleman who delivered it was very courteous. Thank you!]
A A , Los Angeles , CA
I am very satisfied with the cushions. Your customer service is great.
T S, Long Beach, MS
I wanted to take the time to write and Thank You for the quality of
service as well as the quality of the teak garden furniture. Both are exceptional!
As you know, I placed my order through your web site. Your web site
was full of information and easy to navigate.
The teak patio furniture arrived within the expected time frame (8 chairs, table and umbrella). It took me less then 20 minutes to have it all assembled and on the deck. I had one minor problem with the teak umbrella, and was very pleased with your responsiveness. I had a replacement teakwood umbrella within 48hrs of speaking with you. You can't beat that type of service, and all over the internet.
I have retold the story of this buying experience numerous times already. My family and friends can not believe the quality of the teak patio furniture and how easy it was and pleasant it was to purchase.
D R, Rockville, MD
The true measure of a company's customer service is when something goes wrong. In our case we were concerned about a flaw in the teak lounger we received. Upon reporting this to Westminster Teak we were immediately shipped a replacement and the first unit was picked up - no questions asked, and no additional shipping or restocking charges. We love the lounger, and greatly appreciate the quality customer service that Westminster Teak has provided. We highly recommend them.
V &, Spring, TX
We received our order with everything intact. We were impressed with the quality of the packaging -- every item arrived flawless. The quality of the furniture and cushions was excellent and we are enjoying using them.
B C, Whitestone, VA
The package arrived on schedule and was in good condition. It was easily and quickly put together and is exactly what we wanted. Thanks!
J P, Cincinatti, OH
I received the furniture and all was in good shape. The teak deck furniture is beautiful and as well made as any I have seen.
D B, Birmingham, Alabama
Just to let you know that my order arrived in a timely way. I was able to put the table together without a problem and now we are enjoying our table. The table is a good match to our Giverney benches and chairs which we purchased several years ago from Smith-Hawkins. Thank you for providing a quality product at a very fair price.
F F, Riverside, CA
The teak rocking chairs have arrived. All is well. They are exactly what I expected and I love them
C R, Hernando, Florida