Hello I have to tell you, I do about 98% of my shopping on line, and I have never had a follow up email like this. Kudos to you and your company for such attention to customer service!! I received my order very quickly and in wonderful condition. Easy to assemble, and the quality is fantastic. I am a very satisfied customer. I was on the fence about ordering 2 backless benches, just because of the current economic "conditions" -- but was very tempted by the free shipping, after seeing what kind of quality my new table was. I still might bite the bullet and order the benches--especially after hearing from you today. I am so impressed with Westminster Teak.
K K, East Haddam, CT
Though it might sound like an oxymoron, as a Creative Director in an ad agency, I have a very sensitive b.s. meter. I read a bunch of reviews on your site and was encouraged, hopeful, yet still skeptical until I got my shower bench.Westminster Teak is the real deal.Couldnï¿½t be more pleased. It arrived in perfect condition and was amazed at the fit, finish and overall quality. The grain and color of the teak is superb and goes together very easily. I was amazed at how well it fit together. Finished it off with coat of teak oil and the bench is gorgeous.Westminster Teak is one of those rare companies that I want to invent reasons to buy more products just because of the exceptional quality and high standards of customer service. The Wall St. Journal was right.
B P, Southborough, MA
Greetings. I finally got around to doing my bench with the teak protector. It came out beautifully. Bird poop just glides off. Not sure what the purple berries will do yet. I did a fine sanding job and dust off prior to application. Did two coats. Lovely honey color. So glad that I did not let the bench go grey. Thanks again.
D K, Hadley, MA
Thank you for the follow up. Everything arrived in proper working order. We are very pleased with your product and the services that were provided.
J W, Slidell, LA
Order was delivered promptly and correctly. Very pleased with the product.
E H, Hazel Green, KY
It is nice to know that there are companies on the internet who recognize the importance of customer service.
R R, Hull, Massachusetts
Great service great product easy to assemble Thank you
J P, Kenilworth, IL
Thanks for your email. Our order arrived intact and was assembled easily (except for the weight!). The set is beautiful and we are very happy with the quality of the furniture. We would not hesitate to purchase from Westminster Teak again! Thank you!
A M, Keller, TX
We are very pleased with our Westminster teak furniture. They complete the look of our recently rebuilt deck.I am not only impressed by the quality of the items, but also with the care with which they were packed. The cartons were well protected in a sturdily constructed wooden pallet and frame. There was no way they were going to be damaged en route. Well done!
P A, Avon, Connecticut
Our order arrived intact and is beautiful.
E D, Fishkill, NY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Please note in comments or to Customer Service Representative that you are a Veteran to receive the Additional 20% Off current sale prices. For phoned in orders, 20% OFF will show immediately on your emailed order receipt. For submitted Online orders, 20% will be taken off after the order is submitted and before your credit card is charged.
Shipping within 24 hrs applies only for Standard Delivery within the Continental USA. It does not include any other special Deliveries including White Glove.