Everything went smoothly in terms of the order process and delivery. The bench is beautiful and we love it.
S B , Foxboro, MA
Hello All, Thank you for the follow-up on your product - your team has made this a flawless process from order entry to shipping. We were kept well-informed with acknowledgements and carrier tracking information. The teak tables, chairs and bench arrived, crated, and in excellent condition. Our installation crew was impressed with the ease of fit and finish. Best of all - the customer is delighted. It was a pleasure doing business with you and hope to again in the near future.
J W , Bladensburg, MD
The items in this purchase were all replacements for the identical table, bench and one chair that unfortunately were crushed beyond repair by a huge oak tree limb that fell on them from a neighbor's tree. Your customer service was most courteous and extremely helpful in easing our pain from this unfortunate circumstance, and getting replacements to us very quickly and in time to again enjoy our patio this spring.
D B, Annapolis, MD
Everything arrived and everything is perfect. We are really happy with your products and promise to call you again when we needs something.
S J , Bainbridge Island, Washington
Benches arrived in fine shape. We had no trouble assembling them. Thanks for your excellent service and delivery and for checking up after the sale. Really appreciate it!!!
D E, Potomac, MD
The bench arrived on time. I am very pleased with the construction and the design. You deserve the accolades you have received!
S H T, Gaylordsville, CT
Thank you for following up. The tables arrived in very good condition (the packing is excellent), the careful milling made them easy to put together, and my husband and I are delighted with the finished product. I ordered chairs from Smith & Hawken, because I preferred their design, but your tables were perfect for my purposes and I'm VERY glad I saw the ad in FINE GARDENING! I will spread the word about your products among my friends and acquaintances. I may well be dealing with people who are planning to buy new outdoor furniture. I'm happy to recommend Westminster Teak!
P T, Blacksburg, VA
The shipment arrived in perfect condition; not surprising, since it was packed in a crate that resembled a small house! The hardest job I had was getting the crate apart to remove the box--took me about 3 hours in all. Assembly was very easy, and the parts fit perfectly. It was a nice surprise to see that you actually packed extras of all the fasteners.
P S, Chapel Hill, NC
The order arrived intact, was easy to assemble, and we are very pleased with the bench and cushion. Our only recommendation is to include a warning that the wooden pegs should be installed carefully to prevent damage. (My husband is not very experienced in construction, and was a bit too vigorous when inserting and securing the pegs.) Thank you for your product. Now, go home, and Happy Holidays!
C P, Oklahoma City, OK
I love everything I got from you!! Thanks.
S S, Athens, GA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Please note in comments or to Customer Service Representative that you are a Veteran to receive the Additional 20% Off current sale prices. For phoned in orders, 20% OFF will show immediately on your emailed order receipt. For submitted Online orders, 20% will be taken off after the order is submitted and before your credit card is charged.