What Our Customers Say ...
Before purchasing from your company I did some "research" from others that had dealt with you. I was convinced when I bought the few pieces I did that I would be satisfied with your styling and handicraft. I only recently learned of another outstanding attribute your customers enjoy and that's your service. I only recently noticed that when I took my teak deck furniture from its winter hibernation that two pieces of hardware that fasten the foot rest to the Barbuda Captain Teak Steamer were missing and nowhere to be found. I contacted you by Email and you asked if I could send a photo of the effected area which I did. Your almost instantaneous reaction was to let me know that you were aware of my problem and only the fact that one of your facilities had recently been flooded prevented you from curing my problem. This week I received what I needed and, indeed, rather than sending two of the needed pieces you sent me eight. Many thanks; I truly appreciate your service at least as much as I admire your styling and handicraft. What a pleasure to know that there are reputable companies in this country that are as good at customer service as you are. Thank you!!!
R R , Redding, CT
Our shipment arrived on time and in good order. The teak wood bench is beautiful. We purchased for use in our shower in our home which is under construction. Appears sturdy and well built. Your courtesy email is a great marketing tool. It's great to deal with a company who really cares about their customer...a rare find. Would definately look to your company for future purchases.
C P, Sarasota, FL
Our order arrived fast, in excellent condition, and was easy to assemble. We are enjoying the piece we bought. Thank you
J H, Nome, AK
The order arrived intact and we are very pleased with it. Thank you for the excellent service.
K S, Frederick, MD
everything was fine, easy to put together, seconds, looks like good quality too.
M S, Charleston, WV
The shipment has arrived, and all is in good order. Thanks very much--we are a repeat customer and appreciate the quality of your products.
W H, Cockeysville, MD
We love the bench.Thank you for sending me a brochure. We will definitely be ordering more furniture from you next year
R M, Atherton, Ca
The bench arrived on time, was easy to assemble, is of fine quality and beautifully designed, and is also very comfortable. Perfect. Working with Westminster was an all around good experience from start to finish. Thank you!
S V , Sausalito, CA
Your product arrived in great shape and I'm enjoying it very much. Thank you!
C C , Lansing, MI
I have been in the process of refinishing my decks and was finally able to assemble the bench tonight. It is absolutely better than I expected!! Beautifully finished, incredibly easy to assemble and very handsome. And it arrived in 2 days! I look forward to purchasing more of your teak next summer if not sooner. Westminster Teak certainly deserves the WSJ's award for "best overall". Thank you
M M, Malibu, CA