What Our Customers Say ...
My order arrived Tuesday afternoon and we are very pleased with the cushions. We have enjoyed the furniture for 10 years -- now we will use and enjoy it even more with the cushions.
V T, Hendersonville, NC
Very happy with your product. Arrived in good condition. Simple to assemble. High quality.
S B , Cedar City, Utah
Order process and furniture both met my expectations.
B C, Oneonta, Alabama
Thanks. The cushions arrived as scheduled, in perfect conditions and fit!
S S, Rancho Mirage, CA
I one of your biggest fans! My order arrived promptly and in perfect condition. I like the white glove service so that everything is done and ready for use immediately. I have the pieces I bought last fall starting to weather in nicely. I\'m sure I will add to our teak collection in the not-too-distant future.
C L, Hartsdale, NY
I have actually just come in from putting some of your Teak Protector on my new furniture so your email is very timely. First of all, all the furniture showed up it mint condition and the delivery was as you predicted in your correspondance. Your carriers kept me informed and we set up appointments for the delivery. At first, I was hoping the carrier would take the packing material away, but I know you have a disclaimer in your website and as well as it was crated up, he really would have to come back another day which is not feasible. I got a good, close look at the furniture materials and workmanship as I was applying the Protector and I can appreciate the excellent quality of wood, the hardware, and the workmanship you put into your product. Tight, clean and sanded doweling, absence of knotty wood, and a smooth finish impressed me as I compared it to some furniture we had previously acquired. All in all, it was an excellent experience and we would recommend Westminster to any and all whom whould ask.
D T, El Dorado Hills, CA
Thank you for the follow up inquiry. The shipment was received in good condition. One of the exterior cardboard boxes on the table top was smashed & torn, however the table was undamaged. We are very pleased with the quality of the furniture and cushions. I was especially pleased with the customer service rep I placed my order with. He was extremely polite, friendly and professional. Ordering was very easy and he was very helpful and had great attention to details.
K C, Ponte Vedra Beach, FL
Very Happy with your service and with my new table!!!!! thank you very much
B S , Sunny Isles Beach, FL
The order (which was a present shipped to my parents) did indeed arrive intact. My parents had waited to open the boxes until my husband and I were out with them over Christmas week. (Settling into a new house a mere 2 weeks later prior to the arrival of Christmas guests, I think they were hesitant to begin a new assembly project, particularly as most of our experience in these matters is that these tasks can be a bit more time consuming than one might expect/hope!) So, my husband and my first job upon arrival was to put together the furniture. (Well, we may have indulged in a few Christmas cookies, first,but that was purely for the substanance needed for the job at hand!) I think if my folks (who helped out) had realized how easy this would be (wooden pegs and just one screw - very impressive!) they would have assembled everything the day it arrived; however, I\'m glad they waited as it was great to see first hand the quality of the workmanship, the wood, and how perfectly the pieces fit together. In short my parents were ecstatic and absolutely love the pieces. I am thrilled with the quality and how well they look at their new place. It was exactly the special gift that I was in search of to welcome my parents to their new home and also to thank them for all they have done for me over the years. You have a great product and one that everyone at Westminster Teak should be proud of. I hope that at some point my husband and I have reason to work with your company again!
L E, Denver, CO
I purchased a teak dining table and Grand Hyatt teak armchair set from you this spring and am very happy with it! We recently stayed at the Kapalua Bay hotel in Maui and saw the same teak chairs in their lanai dining room!
K B, Sausalito, CA