The teak furniture arrived in tact and looks beautiful.
A W, Riverside, California
Excellent product and very timely and professional delivery. All in all a very positive experience with your company.
B K , Oak Island, NC
Yes, the shipment arrived on time and no damage at all. I do like the shower floor mat very much. Thanks so much!
J F, Lexington, KY
We just wanted to let you know we received our teak furniture!! We are delighted with each piece, and are particularly impressed by the superb workmanship. Little things like the locking mechanism on the folding chairs that keep them in place and how flush the joints fit together reminded me that I made the right choice w/ Westminster. As newbie internet shoppers we are relieved that the statements made on your website are true to their word.
P K, New Rochelle, NY
I've been in retail related business and consulting to product manufactures for over 30 years. What I just witnessed is a first....beyond the courtesies expected, and a level of service I have never seen before. Westminister deserves a big "thank you". I will document the service, and will openly describe your performance as part of my frequent lectures----on service above and beyond expectations. We will be customers of your company for many years to come, and will actively promote your service and products when we can. The quality of the teak and the beauty of the set is beyond our expectations.
P H, Whittier, NC
Dear Customer Service, Yes, I have received the shower bench in excellent condition. We were really impressed by the time of delivery. You told us that we should be receiving the bench on February 5 and it was in my home on February 5 after a long trip from the West coast to the East cost. Impressive! You deserve all the kudos appearing in newspapers and elsewhere. We love teak furniture, in the future, if we are looking for teak we know where to buy it.
G F, Quebec, Canada
Rarely am I blessed with the opportunity to be highly impressed with something I have purchased, particularly one made on-line. I received my shipment of teak furniture last night which was meticulously packaged in a crate custom built just for my order. In addition, the items were shrink wrapped in plastic for further protection. Even the shipping driver was amazed. When I started to take the crate apart and remove the plastic, I was treated yet again to further care and detail in the individual packaging of the furniture. The boxes are the most durable cardboard I have ever touched, they are labled with your logo as well as a perfectly dimensioned graphic of the item within. The product is strapped and more cardboard buffers wood that would have touched other wood, limiting dings during transit. Even more impressive was what was contained within. The furniture is beautiful, the finest I have ever seen! And yet even more, those items which needed minor assembly fit perfectly. What a truly exceptional buying experience. I think all shopping should be this pleasurable, unfortunatly this is not the case. So, when a merchant does an outstanding job it stands to reason to let them know just how terrific a job they are doing. Thank you.
M M, Lithia, Florida
Our shipment arrived promptly and completely. We were able to assemble the teak bar table and 4 chairs in less than an hour. They look fantastic - particularly against the backdrop of Lake Champlain and the Adirondack Mountains in the distance! Quality of workmanship is excellent.
B W, South Hero, VT
Hi-Yes, our teak furniture arrived and is put together and looks great. In fact, we want to order 2 more wave teak chairs to go with the 4 we bought. I will be doing that soon. Thanks!
J F, Marblehead, MA
The shipment arrived intact. It was so well packaged that it took longer to unpack than it took to put the bench together. The bench is a great addition to my front porch.
A N, Pensacola, FL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Please note in comments or to Customer Service Representative that you are a Veteran to receive the Additional 20% Off current sale prices. For phoned in orders, 20% OFF will show immediately on your emailed order receipt. For submitted Online orders, 20% will be taken off after the order is submitted and before your credit card is charged.