Thank you for your courtesy email. My shipment arrived intact on the day you told me it would arrive. My husband and I were impressed with the quality of your product. If we have any teakwood needs in the future we would certainly check you site first.
D S, Pierre, SD
Great product- Excellent shower bench.
MB, Starkville, MS
Thank you for your email and for following up. My order did arrive intact, and it was easy to install. I had a 100% positive experience dealing with customer service. It was the easiest transaction that I've experienced in recent years. It was very nice to speak with someone personally and not have to wade through computer prompts.
J T, Duxbury, MA
As requested, the delivery of the subject Grandwave/Umbrella Teak Dining Set arrived on the date as promised and in good shape. Your internet photos of the teak table, chairs and umbrella do not adequately reflect the quality and excellence of your products. You will undoubtedly be receiving orders for your furniture from our friends!
S M, Napa, CA
The bench looked great, perfect for our shower. Thank you for all your help. I am sure I will be asked where we purchased the bench and I will pass on your name as well as your excellent customer service. Thank you again.
S M, Mesa, AZ
Yes, my order arrived in perfect condition! Thank you for your excellent service!
M H , Topanga, CA
1st Class Operation - When my order arrived it was missing 2 out of 3 items ordered. I contacted Westminster who informed me that the items were indeed shipped together and should have arrived together. They immediately re-shipped the 2 missing items which I received 2 days later. The prompt reply was a great response to a customer problem. (ground shipper had mistakenly separated the items, which were discovered later and returned to sender)
OJ, Long Island City, NY
Hi Folks! <br><br> I purchased a teak dining table and Grand Hyatt teak armchair set from you this spring and am very happy with it! We recently stayed at the Kapalua Bay hotel in Maui and saw the same teak chairs in their lanai dining room!
K B, Sausalito, CA
Have always liked Westminster Teak- Originally used some of their work on my Fleming Trawler. Then used some in my home. This last purchase simply replaced well used tables.
HS, Vidalia, LA
I just wanted to write and let you know that I am absolutely thrilled with your company and our furniture. I have already given your name to several friends. Everything arrived in perfect condition and in an amazingly short time. Thank you for such a wonderful experience.
J T, Duxbury, MA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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