What Our Customers Say ...
Our order arrived in great shape and very timely. We bought the refinishing product and it works wonderfully as our furniture now looks like new again. Thanks.
D H , Bountiful, Utah
Thank you for your inquiry. The teak bench arrived and is now being appreciated in our garden. All is well and we are pleased with the product!
L W, Fullerton, CA
Answering from work on cell phone, but was afraid to put answering. The chair is everything I hoped it wold be - it is well built and very sturdy. There is no doubt that it not hold the weight of someone pushing up to assist in getting up out of the chair. I picked the pillow fabric from the website and crossed my fingers that it would look as good in person. Shouldn't have worried as it even better than I hoped. Everything was well packed and I have to laugh that I was able to put it together with just a little coaching from my husband. I generally hesitate to buy from a website for fear that a product will not be as good as a photo shows but in this case I'm so glad I did
M B , Manakin Sabot, VA
couldn't believe the packaging (crate). you really took a lot of care to protect the table. we love the table as well. it is just what we were hoping for.
J R, Georgetown, SC
I just received the (custom) sunbrella cushions you made up for my teak terrace furniture and could not be happier with the results, as well as the entire experience of ordering from WT. The pillows look and fit well; they arrived in a timely manner; Fred, the person who helped with the order was especially knowledgeable and helpful, etc. etc. Florida Umbrella did a great job of making up the order and getting it delivered to me. Thanks ever so, for everything!
D A, New York, NY
Just wanted to say how much we love our new furniture. You're the best.
J C, San Diego, CA
You guys are the best customer service group I have ever dealt with, including those I have managed at Hilti and Lennox and the smaller portfolio companies that we have owned. Responsive, lightening fast and absolutely reliable. I was bragging on your service to my wife after my fist experience just a week ago, and you continue to surpass my expectations. By way of example, we ordered a coffee table for our cabana from another company and learned after one day that the product was in stock, and then three days later another message arrived advising they were now preparing it for shipment, and then three days later I called but it took another day to confirm the delivery date. (And at each juncture, I dealt with a different person.) So, they’re good, but not excellent, and we’re “satisfied” but not “exuberant”. Westminster Teak, on the overhand, sent a confirmation within an hour or so with a targeted delivery date that was well within our target, and then you beat that date by a day or two. Then we decided we wanted a larger size so you arranged pickup quickly and simultaneous shipping of the new table for delivery before our original “hoped for” day (Thanksgiving), and did not double charge my credit card. And when I had a question or request, you replied by e-mail within an hour, or in this latest case just a few minutes. With the quality of your products and superb customer service, I am now an “exuberant” customer for life! Thanks so very much.
W P, Tulsa, OK
I am so impressed with your products! I originally ordered 3 backless benches and I was impressed with the quality. I called about a table and chair set and was delighted that you were running a sale! I ordered the set and everything was delivered in excellent condition. Minor assembly of the table, but the construction is superb and the set is gorgeous! I will indeed do more business with you and will highly recommend your products to everyone. Oh, by the way -- I was also impressed with your delivery time. I had my table and chairs within two to three days! You can't get service like that from anyone.
E W, Clifton, NJ
The table and chairs arrived in great shape, thank you for the great packing and fast shipping. The table and chairs look wonderful on our new deck,
D D, Cumming, GA
Thank you, I love the teak bar , it is beautiful
J S, Southampton, NY