What Our Customers Say ...
We had a couple of problems which were NOT the fault of Westminster Teak. Everything was resolved perfectly. In every way you deserve your reputation. Flo is an outstanding representative of your company. We highly recommend you, your products and service.
F R, Rye Brook, NY
I did receive my order. I have used your product for the past few years. It is a GREAT product and keeps my teak furniture looking brand new! Thanks!
C C, New Bern, NC
Thank you for your courteous and prompt handling of my order. It is great to find companies who still understand the words "customer" and "service" can go together!!
M S, Spokane, Washington
The bench arrived and was as beautiful as expected.
P S, Richmond, VA
We will be doing more business with you in the near future --- and also look forward to recommending you to our business associates.
D K, Winter Park, FL
Thanks for the follow-up note. Yes, the bench arrived as expected. The packaging was very secure, so I felt good that the bench itself was well protected during shipping. The assembly was easier than I expected. And most importantly, the bench itself looks great! It is now positioned in our church's courtyard as a tangible memorial for my late brother. We've had very favorable remarks about the bench since it was assembled and placed. Thanks again!
B R , Kingsport, TN
The shipment arrived intact, wonderfully packed, which was very reassuring, as the likely hood that anything would have damaged the contents of the crates was nil unless the crates were damaged, and those were completely intact. It was extremely easy to put together, very well marked and explained. The quality is truly amazing, the finish is superior to anything else on the market and only comparable to Barlow Tyrie, whom I have bought from in the past. As a price comparison there is really no longer any justification for me to buy from anyone else but you, and you have definitely secured another client in me. I will be ordering more items in early spring, next year, as we are past the season now. Honestly I was impressed beyond words, I now think that Barlow Tyrie and Gloster are over priced, you have definitely killed the competition, it's just that people are not aware of Westminster Teak and generally buying something over the internet without having seen it is difficult. Your guarantee puts that to rest, except returning items is not easy either. I think Brand awareness should be your only concern, and I am sure you are doing something about it. I think that once people have seen the furniture, touched it, and are able to compare it, you would have won the battle... I will never buy from anyone else, and will try and talk people out of the other high end brands on the market, by vouching for your quality personally. Many Thanks, wonderful customer service and just an overall amazing experience.
A H, Chappaqua, NY
Thank you for your E-mail today. We are very pleased with the teak wood furniture set of four teak chairs and teak table. It is on our balcony now and looks beautiful and is comfortable. The shipping went smoothly. Our thanks to Fred for his help. If we want further teak furniture we shall contact you. (We are expecting light snow tonight which will give your teak a real tryout. Warmer temperatures expected thereafter.) Yours appreciatively,
J A, Corinth, Vermont
Everything arrived in great shape. The outdoor chairs I purchased are so nice that I am putting one in my office.
R B, Vancouver, WA
The results of using Westminster teak products were beyond my expectations. We had not treated our teak furniture for over 18 years. It had turned grey, black and had some green mold from being in a shaded area. Our tables, chairs, chaise all look as they did when they were new! Thank you.
D K , Woodstock , Ny