What Our Customers Say ...
I just want to thank you for the excellent service! Initially, we had a problem with the shipper for our order of 2 Somerset lounge chairs. (could not deliver to a dead end street). After I called customer service at Westminster Teak, you were able to get a new shipper arrangement. The new shipper was great. They delivered, uncrated & unboxed our items, removing all the debris. Well Done! Thanks!
L K , Port Clinton, OH
My order was received on time, the quality better than expected (GREAT) and price very reasonable for the product. VERY SATISFIED!! Would definitely order from you again and would recommend your company.
S P, Sugar Land, TX
Shipment arrived, intact. Product quality, excellent.
F R, Brooklyn, NY
My shipment arrived insanely quickly, thanks for asking -- the next morning after ordering. It helped that I live in LA, where there is a supply, but still, that was great. The bench I bought went together easily, and for something so low-priced, it is a great piece.
D T, La Canada, CA
The shipment arrived intact. It was so well packaged that it took longer to unpack than it took to put the bench together. The bench is a great addition to my front porch.
A N, Pensacola, FL
My thanks to Lyon in customer service for his initial help in my search for premium teak furniture. Being a professional salesman for more than 35 years probably make me appreciate rapid response and follow-up. Secondly, you have an outstanding manager and warehouse manager at your Live Oak, FL facility with whom I worked (actually they worked) to determine which teak furniture would be best suited for our new Garden Room. We have invested quite heavily on the structure of this beautiful outdoor living area. Architecturally designed to blend with our house, this room features kitchen, fireplace, pergola, and large stained glass windows built into brick walls. My wife and I have been laboring over what type of furniture to include in the space and decided to look at the teak wood furniture. After a fairly extensive search that include Arthur Lauder, Smith and Hawkins, etc. I saw your ad on the internet. Your sale prices caught my eye but the Wall Street Journal article drew me in to look further. Being in the N. Florida area last week afforded me the opportunity to visit your showroom in Live Oak. Scott (manager) and Patrick (warehouse manager) could not have been more helpful. All questions were answered regarding construction and care of the furniture. Scott worked with me to determine our best needs. His service coupled with the excellent garauntee made my wife and my decision easy. I look forward to other purchases in the future. Thanks.
R Y, Germantown, TN
Flo & Michelle, I want to thank both of you for the outstanding customer service that you provided me before I even placed my order!!! My Spa Stool arrived today, and assembly was simple. This piece of furniture is perfect for my use as both a bedroom stereo "cabinet" and stool.
R F, Orlando, FL
We love our new teek furniture. I was impressed with how well it was packaged. There was no damage at all. The furniture is beautiful. We intend to order some more items next Spring. Thank you.
R C, Pittsburgh, Pennsylvania
Thank you for your follow up. The item ordered was very well packed and the delivery company was careful and handled the item very well. We are satisfied with the item and it looked in person the way I expected it to be, based on the advertising picture.
N S, Short Hills, NJ
Thank you for your inquiry. My teak floor mat arrived in record time, in good condition, and is indeed a very fine produce. I placed half a dozen orders for products over the Internet this summer. Your product was one of only two orders in which the item I ordered was in stock, as advertised, and arrived within a minimal time frame. Thank you. If I have the opportunity I will order from you again and will put the word out that your products are great and service excellent.
M C, Hall, MT