What Our Customers Say ...
VERY satisfied with delivery, assembly and final product. It's a beautiful, well-crafted table and we're very happy with it.
R S, Arlington, VA
Everything arrived in good shape, looks great we are enjoying the teak lazy susan.
W P, Bethlehem, PA
Shipment arrive intact. Furniture is great
L L , San Diego, CA
You guys are the best customer service group I have ever dealt with, including those I have managed at Hilti and Lennox and the smaller portfolio companies that we have owned. Responsive, lightening fast and absolutely reliable. I was bragging on your service to my wife after my fist experience just a week ago, and you continue to surpass my expectations. By way of example, we ordered a coffee table for our cabana from another company and learned after one day that the product was in stock, and then three days later another message arrived advising they were now preparing it for shipment, and then three days later I called but it took another day to confirm the delivery date. (And at each juncture, I dealt with a different person.) So, they’re good, but not excellent, and we’re “satisfied” but not “exuberant”. Westminster Teak, on the overhand, sent a confirmation within an hour or so with a targeted delivery date that was well within our target, and then you beat that date by a day or two. Then we decided we wanted a larger size so you arranged pickup quickly and simultaneous shipping of the new table for delivery before our original “hoped for” day (Thanksgiving), and did not double charge my credit card. And when I had a question or request, you replied by e-mail within an hour, or in this latest case just a few minutes. With the quality of your products and superb customer service, I am now an “exuberant” customer for life! Thanks so very much.
W P, Tulsa, OK
The replacement chair is well received. Thank you for your wonderful customer service. It is such a pleasure to work with Westminster Teak. The sales staff are so courteous and helpful . The products are marvelous and in the rare occasion, when something is not quite right, customer service makes everything so easy and fast. You all make me look like such a hero to my customers. Thank you very much!
L B, Ft Lauderdale, FL
Yes, the bench arrived in great condition, and I had it assembled an put into service in minutes.
K T, Wrightsville Beach, NC
All is great! We loved the chairs' style and quality!
D L, Polson, MT
We are thrilled with our new teak bar stools! They arrived much quicker than we had anticipated, and were extremely easy to assemble. They look beautiful on our remodeled patio. We will certainly remember Westminster Teak when we need teak products in the future. Thank you for your follow-up. It reinforces my opinion that you are a high quality organization
E S, Oceanside, CA
The table arrived just fine, and it was in great condition. Thank you for a great piece, and we look forward to purchasing more from you in the future.
A S, Austin, Texas
couldn't believe the packaging (crate). you really took a lot of care to protect the table. we love the table as well. it is just what we were hoping for.
J R, Georgetown, SC