Thank you for the follow up inquiry. The shipment was received in good condition. One of the exterior cardboard boxes on the table top was smashed & torn, however the table was undamaged. We are very pleased with the quality of the furniture and cushions. I was especially pleased with the customer service rep I placed my order with. He was extremely polite, friendly and professional. Ordering was very easy and he was very helpful and had great attention to details.
K C, Ponte Vedra Beach, FL
We received our teak shower bench without incident and are quite happy with it. It assembled easily and feels like it should last some time
R U, Miami Springs, FL
The furniture arrived exactly when promised. The packing job was fabulous and obviously protected the furniture -- not a single scrape, dent, etc. The quality we get from W.T. is unparalleled. It is such a joy to have the beautiful, virtually maintenance-free furniture in order to enjoy the Georgia summer! Thanks!
T T, Roswell, GA
Best customer service of all the companies I'm dealing with
SS, Brighton , UT
Best customer service experience I have had in a long time !
J B , Fairfield, CT
Everything is fabulous and quality is wonderful. Thanks very much
J B, Port Saint Lucie, FL
Dear Sirs: We are happy for the opportunity to let you know how much we are enjoying our Westminster teak furniture. The order arrived completely in tact and on time and we marvel at how beautifully it is made. Thanks for all your help with our questions. Good luck in the future
C C, Howard Beach, NY
The rocker arrived in a well packaged condition. It looks great on our porch and is admired by all.
E T, Irving, Texas
This was the second bench we purchased, both being memorials for families of friends who died. Arrived quickly in fine shape, easy to assemble and classy, well-appreciated products. Thanks.
J C , Waldoboro, ME
I got notice that you had received my order and expected to ship the next week. The cart arrived the next day, I think. It takes about as much time to uncrate, knock down and remove nails as it does to assemble. Everything about Westminster Teak is quality. I rounded the head of one of the top Allen bolts and one of the parts on the assembly diagram I think is miss-labeled, but the assembly is easy with the number-matched pieces. I'm using the drink cart as a potting station and it works perfectly. It matches up with the two Westminster Teak chaise chairs we bought last year. People who see it are envious. Our next acquisition will be a 4-place table and chair set. We couldn't be more pleased with the product and service of Westminster Teak. Thanks for your note and giving us the opportunity to offer great feedback.
C L Turner, Boca Raton, FL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Please note in comments or to Customer Service Representative that you are a Veteran to receive the Additional 20% Off current sale prices. For phoned in orders, 20% OFF will show immediately on your emailed order receipt. For submitted Online orders, 20% will be taken off after the order is submitted and before your credit card is charged.