I love the shower stool I ordered from you. It is beautifully made, and the instructions for assembling it were easy to understand. The workmanship was perfect!
C C, Auburndale, MA
Thank you for your followup on this order. I purchased 2 teak armchairs and a small side table. All three items arrived beautifully packaged. I requested the White Glove service, and the delivery men quickly assembled the items and placed them for me. They removed the packaging materials too. I was happy with both the quality of the product and with the service.
K B, Folsom, CA
Thanks for the timely arrival of our recent purchase of the patio chair cushions! The package actually arrived a day earlier than was predicted. The cushions are exactly what we'd expected and are a perfect match to the Sunbrella patio umbrella and the Sunbrella awning with their forest green color and white piping. We have gotten many compliments on their appearance.Thanks again for all of your help!
P D, Pittsburgh, PA
Thank you for following up to ensure I am happy with my latest order. As usual, everything arrived perfectly. The table and chairs are so well made. Also, the special order cushions arrived right on schedule.
V C, Smyrna, GA
Everything worked out great. The boxes were in decent condition when they arrived, with the exception of the cushions. Those boxes were all but destroyed, but the cushions were unharmed due to the thick plastic primary packaging. The furniture is beautiful and was easy to put together. Made it possible to build in place on an upstairs balcony. No other issues; very happy with the purchase.
B B, Houston, Texas
Hello Westminster Teak, Your product arrived in excellent condition. I'm very pleased with the design, fit, and finish, and overall quality of your product. The only assembly difficulty I had was assembling the legs for the Somerset Chaise Lounger. On the first leg I assembled I installed the four small side braces that attach the legs to the main chaise assembly upside down. Your instructions were clear in how they should have been installed, I just missed it. No big problem, as I got the connecting dowels out and properly reinstalled the pieces. It was not apparently possible to improperly install pieces on your other assemblies by design. Be assured that should I require any additional outdoor furniture, you will get the business.
B W, Hamilton, OH
Hello yes we got the shipment and tried the teak protector our new teak dining set looks great!! thanks for checking.
D S M , Glastonbury, CT
It arrived in perfect condition and is just what we hoped for. The bar is great!
S E , Wilson, Texas
Hello I have to tell you, I do about 98% of my shopping on line, and I have never had a follow up email like this. Kudos to you and your company for such attention to customer service!! I received my order very quickly and in wonderful condition. Easy to assemble, and the quality is fantastic. I am a very satisfied customer. I was on the fence about ordering 2 backless benches, just because of the current economic "conditions" -- but was very tempted by the free shipping, after seeing what kind of quality my new table was. I still might bite the bullet and order the benches--especially after hearing from you today. I am so impressed with Westminster Teak.
K K, East Haddam, CT
Thank you for the email...Everything arrived intact and we are very, very, very pleased with our loungers...We were even able to assemble them without a problem... Thanks again for your superb craftsmanship and service
A K, Camden, SC
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Please note in comments or to Customer Service Representative that you are a Veteran to receive the Additional 20% Off current sale prices. For phoned in orders, 20% OFF will show immediately on your emailed order receipt. For submitted Online orders, 20% will be taken off after the order is submitted and before your credit card is charged.
Shipping with 24 hrs applies only for Standard Delivery within the Continental USA. It does not include any other special Deliveries including White Glove.