What Our Customers Say ...
Everything was wonderful - I have to agree with Wall Street Journal. I love your company. In fact, I have another probable order.
L F, March 8, 2011, Fort Lauderdale, FL
Though it might sound like an oxymoron, as a Creative Director in an ad agency, I have a very sensitive b.s. meter. I read a bunch of reviews on your site and was encouraged, hopeful, yet still skeptical until I got my shower bench.Westminster Teak is the real deal.Couldnï¿½t be more pleased. It arrived in perfect condition and was amazed at the fit, finish and overall quality. The grain and color of the teak is superb and goes together very easily. I was amazed at how well it fit together. Finished it off with coat of teak oil and the bench is gorgeous.Westminster Teak is one of those rare companies that I want to invent reasons to buy more products just because of the exceptional quality and high standards of customer service. The Wall St. Journal was right.
B P, May 27, 2011, Southborough, MA
I am so glad you sent me the reminder, because Westminster Teak has been on my mind. I not only ordered some furniture through Michelle, but I also ordered chair cushions and special ordered cushions for some deck benches. Michelle was amazing: patient, thorough, helpful and it was a delight to work with her. Everything has been delivered on schedule and although I am waiting for the special order, I am not concerned. Westminster Teak has proven to be reliable and I have every expectation that the cushions will arrive when promised. If I gave out gold stars, you would be buried in them! Thank you very much.
M Y, Dec 01, 2011, Villanova, PA
I am glad to send good news and state that the chairs came boxed, unharmed and even nicer than the web photo suggested. From purchase thru email notifications and delievy alerts, your service was excellent. Having been on the other end of the spectrum with RH over a couch, I am only too glad to applaud those companies which deliver and service AS ADVERTISED. Thank you .
C M, Feb 9, 2012, Gunnison, CO
Your teak bench arrived intact..we love it and would recommend your company to all.Thank you for producing such great quality items...it's so good to have a trustworthy vendor.
E P, Feb 13, 2012, Highland Mills, NY
Thank you for your follow up inquiry re my recent purchase of streamer chairs, cushions and table. All items were received in a timely fashion and were very well packaged; all items in pristine condition. Indeed, my initial opinion was to note the excellent quality of your teak products readily visible in the substantial teak itself and in the craftsmanship. Customer service was a pleasure to deal with and an integral part of a refreshing, positive shopping experience. I highly recommend your company and your fine products.
C K, March 30, 2012, Healdsburg, CA
Everything arrived on time and in excellent condition. I was especially pleased at how quickly the items shipped. Excellent customer service and a quality product will ensure that I will be doing business with you again in the future.
M R, April 6, 2012, Ventura, CA
Thank you for your email and the wonderful customer service you and your company have provided us with. The prompt, friendly customer service provided by your team has made us eager to purchase from your company in the future and look for opportunities to give you our business.
O R, April 20, 2012, Ingersoll, ON Canada
We received our teak table quite promptly. We assembled it and it's awesome. The surface of the wood is highly finished, so no splinters. It's stable, so no tipping. Great product, great service.
K P, May 9, 2012, Blodgett, OR
We have been meaning to write you since we received our order. The packing was perfect, everything arrived on time, four Teak folding chairs, one folding four foot table, one umbrella, two folding lounge chairs, and custom pillows (for all) were all, and without exception, as special as if they had been handmade by skilled and devoted craftsmen. All lingering doubts about the time we spent making our choices (and their higher costs) vanished within the first day. Since then we have never stopped being totally delighted with our choices and your follow through. Many, many thanks Many, many thanks
P M , May 27, 2012, Groton , MA