The replacement piece for the bench arrived safely and all went together without a hitch. The bench is beautiful! It is exactly as I had hoped it would be - it is always challenging to order online or from a catalog. Your quality does not disappoint, it is superb. The return of the damaged piece went smoothly, thanks to the clear instructions and tracking by your staff. All of the individuals with whom I have spoken and/or e-mailed at Westminster have been extremely helpful and courteous. I thank each for their consideration. We had a bit of a snafu to start, but the story ended well.
M F, Middlebury, VT
Thank you for all your help. It was a real pleasure dealing with you.
P W, Bedford, NY
Thanks so much for the prompt delivery of my order. The teak chairs are fantastic and your service is second to none.
S M, Haverford, PA
Thanks for the email follow-up. Our bath mat arrived intact and is beautifully crafted. It fits PERFECTLY in with our bathroom. If I were prone to having amorous feelings for inanimate objects, I would say that I love the mat- but that would just be weird. I will say though that we are VERY happy with your product
J N, Portland, OR
Order process and furniture both met my expectations.
B C, Oneonta, Alabama
Everything arrived in perfect shape. Your products are great. Please advise if you have any end of season sales, we might order more.
G K, Jackson, WY
Thanks for the note. The product arrived intact and was reasonably easy to assemble. Quality seems very good. The only issue I had was one of the three screws that secure the seat to the back rest popped out. It seems the two remaining are sufficient.
J G, Deerfield, IL
Thank you for an excellent product!- I received my dining set in perfect condition. The boxes were sturdy, the straps intact, and the chairs and table protected. I loved how sturdy the table is, the chairs also. The cushion pads were very challenging to put on, but once I got the hang of it I had no problems. I will recommend your company to everyone. I appreciate the good service!
NW, Chesterfield, VA
There was a tear in the box, but it did not damage the product. Easy to put together. The furniture looks and feels great. Thanks!
R Y, Holly Springs, NC
Very happy! Everything arrived quickly and in perfect condition. It all fit together great and looks amazing on our front porch! Love it!!!
K B , Coppell, Texas
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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