Happy in Portland- We ordered a teak privacy screen, and it's beautiful!! It fits right in with the rest of the teak furniture perfectly. I love how it came unfinished so we are able to use the same teak oil we have used in the past. Only had one small issue. Ordered it and realized it would arrive while out of town, so I called and ask for a delay on shipment, which they did hold for a few days but it still arrived while out of town. UPS held it until I was able to make an appointment. (kind of my fault). The piece arrived undamaged and is exactly what we wanted. I would highly recommend this company!
DM, Portland, OR
Our bench arrived in excellent condition. We love the bench - just what I was looking for. The assembly was so easy/fast. Thanks for a wonderful product.
K D, Haslet, TX
Received without damage. First impressions: excellent. Exactly what we expected.
L C, Darnestown, MD
Thank you for inquiring. Your products arrived intact and perfect condition. We applied all the products to our patio table set and it looks beautiful. The color is restored. And it is covered for the winter. I am hopeful that the sealer prevents the loss of color next season so you can check back the for a full report. But for now we are very happy with your products.
E P, Middletown, NJ
The teak furniture arrived here without any problems. Assembly was easy and the build quality of the teak wood furniture is very good.
T Z, Burlingame, CA
Thank you for your courtesy email. My shipment arrived intact on the day you told me it would arrive. My husband and I were impressed with the quality of your product. If we have any teakwood needs in the future we would certainly check you site first.
D S, Pierre, SD
I am glad to send good news and state that the chairs came boxed, unharmed and even nicer than the web photo suggested. From purchase thru email notifications and delievy alerts, your service was excellent. Having been on the other end of the spectrum with RH over a couch, I am only too glad to applaud those companies which deliver and service AS ADVERTISED. Thank you .
C M, Gunnison, CO
The order arrived in tact, was easily assembled and we're pleased. Thank you for your service
S G, Amherst, VA
I one of your biggest fans! My order arrived promptly and in perfect condition. I like the white glove service so that everything is done and ready for use immediately. I have the pieces I bought last fall starting to weather in nicely. I\'m sure I will add to our teak collection in the not-too-distant future.
C L, Hartsdale, NY
As requested, the delivery of the subject Grandwave/Umbrella Teak Dining Set arrived on the date as promised and in good shape. Your internet photos of the teak table, chairs and umbrella do not adequately reflect the quality and excellence of your products. You will undoubtedly be receiving orders for your furniture from our friends!
S M, Napa, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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