It was my first time using your service and ordering your product. It arrived sooner than I thought and the client was very happy.
S S , Los Angeles, CA
Westminster Teak Product & Service is Top Notch- Westminster Teak stands behind their product, which is such a rarity these days! I recently experienced a product defect with a table we'd had for almost a year. After exchanging some photos, Flo in the Customer Service Dept quickly set the wheels in motion to get a new table sent out to us and the old one picked up. She followed up multiple times throughout the process, keeping me abreast of the shipping schedule and what we needed to do to return the defective table. The service that she gave as a representative of Westminster Teak was phenomenal - it is so refreshing to deal with a company with a quality product and amazing customer service! My thanks to Flo and the whole Westminster Teak team and culture that supports such wonderful customer service!
RG, Savannah, GA
Our order arrived on time, if not early. It was packed securely. None of the teak squares was in the least damaged. The teak squares are beautiful. They are exactly what we were looking for. We saved about $300.00 by ordering the teak squares through your company due to the sale. They were easy to install. I would definitely order from your company again!
M K, Alexandria, VA
Everything arrived in a timely manner and is of excellent quality.
K W , Winter Park, FL
The Teak lounger and cushion arrived in tact and is very nice.
L T, Alexandria, Virginia
Arrived in fine shape, went together easily and looks great
D W, Glastonbury, CT
Order was delivered timely as requested by the covered front door and intact. Bench was easy to assemble and looks great. Pricing is a little high for your product line to make it a replacement for our outdoor furniture. I would recommend your products to others with the comment on the prices.
D C , Richmond, TX
Excellent product and service- The product and the service was exceptional!
JR, Kensington, NH
The order arrived intact and it's beautiful. We are very satisfied with the service and the product.
J B, Oakland, CA
I received your teak outdoor furniture a while ago and have been meaning to write. Basically, I was very impressed and will plan on adding to it next spring!!!
J H, Carrabassett, ME
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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