My shipment arrived quickly and in perfect condition. The assembly was very easy, even though it did not exactly match the diagram. The quality of the bench is outstanding, and the design serves my non-traditional use quite well. I definitely will shop Westminster if I am ever again in the need of teak furniture. I also will highly recommend your company to any friends or family who might be shopping for teak furniture. The pre-sale customer service was fantastic.
R F, Orlando, FL
Everything came intact. I had them assembled within 2 hrs of their arrival. I love them
J G, Medina, OH
The teakwood table we order arrived so fast we were astounded. It was packed incredibly well. We never expected it to come in a crate. THANK YOU for sending it packed so well. We love it. It is exactly what we wanted and works great on our deck. Thank you again. Your customer service policy is the best. We'll buy again from you in the future.
R B, Maineville, OH
Order arrived perfectly! Loved how there were no metal screws to rust or corode. Wooden pegs were tight & made bench solid.
E H, Key West, Florida
The footstool I ordered arrived safely and is great. I will be sure to order my future teak furniture from you as it was simple and efficient. Thanks for the inquiry.
S A, Houston, TX
Our shipment arrived intact and right on time. The chair is beautiful, well made, and assembled with ease. Flo, the sales representative, was very friendly and helpful. We will definitely order from you again, if the need arises.
L M, Ithaca, NY
The teak chairs (and cushions) arrived safely (I think that you could have safely shipped a car in that crate!) and my wife and I have already enjoyed them immensely. The quality of construction encourages us to believe that we will continue to enjoy them for many years.
D H, Mansfield, OH
The item was delivered intact and the quality of the piece is also excellent. Thank you for your follow-up!
C P, Park City, UT
We are very happy with our purchase and as far as the packaging is concerned, everything arrived in good shape. However, we are more impressed with your customer service. Our problems were handled quickly and professionally; kudos to you customer service department.
V G, Santa Cruz, CA
Bar arrived with crate intact. It was even better than expected.Great product !!
T D, Melbourne, FL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-3 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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