Hello Westminster Teak, Your product arrived in excellent condition. I'm very pleased with the design, fit, and finish, and overall quality of your product. The only assembly difficulty I had was assembling the legs for the Somerset Chaise Lounger. On the first leg I assembled I installed the four small side braces that attach the legs to the main chaise assembly upside down. Your instructions were clear in how they should have been installed, I just missed it. No big problem, as I got the connecting dowels out and properly reinstalled the pieces. It was not apparently possible to improperly install pieces on your other assemblies by design. Be assured that should I require any additional outdoor furniture, you will get the business.
B W, Hamilton, OH
everything was PERFECT.
J G, Gladwyn, PA
The furniture was delivered on time by Watkins, it assembled smoothly, we like it very much.
L K, Olathe, Kansas
I cannot tell you how happy I am with my purchase. It arrived promptly & unharmed. The bench is elegant as well as functional and looks terrific in my bath/spa. Should I need teak in the future, rest assured I will definitely order from Westminster Teak and would highly recommend your company to my friends. Thank you for selling quality, sustainable products.
P W, Round Rock, TX
As the happy recipient of the outdoor teak furniture ( a gift) I have to say how happy I am with it. I had no idea outdoor furniture could be so comfortable-so much so, that the cushions are not that necessary. Of course, the teak and brass is absolute stunning rather puts my inside furniture to shame. Incidently, everything arrived in mint condition. Needless to say, I am delighted with Westminster Teak
L S, DeKalb, IL
Thank you for asking about our order. It all came in perfect condition, and we are waiting the 2 weeks recommended before applying the protective finish which we also purchased from you. The driver was terrific and very helpful in unloading the crate on a difficult driveway. My husband had no difficulty assembling the furniture. It is obviously well built and should last a lifetime. Many thanks for a beautiful patio set. We love it.
L S, Santa Fe, NM
Shipment arrived on time and was even better than expected. The quality of your merchandise is better than anything we have seen before and we will definitely be repeat customers
MH, Merritt Island, FL
Yes, it arrived safely and we're enjoying the table. I emailed your firm with a question and they responded promptly and efficiently.
C K, Pittsburgh, PA
We love the products we purchased and appreciate the attention that the service department has given us.We are interested in knowing whether you carry any umbrellas that might go with the set.
K A , Princeton, NJ
The shipment was very prompt and we love the bench
B C, Cobalt, CT
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Westminster Teak salutes and honors veterans by offering a 10% additional discount to all military personel, veterans and their spouses. Please confirm and enter the following information into the comments section during checkout:
Shipping within 24 hrs applies only for Standard Delivery within the Continental USA. It does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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