Thank you for your courtesy follow up. Our shipment arrived intact and we were extremely impressed with the expert packing used to protect against damage. We were also very satisfied with the quality of the product and the ease of assembly. We are now enjoying our new teak bar! Mahalo (thank you) for providing excellent service and an excellent product.
T R, Honolulu, HI
Thank you for your courteous and prompt handling of my order. It is great to find companies who still understand the words "customer" and "service" can go together!!
M S, Spokane, Washington
Thanks for the follow-up note. Yes, the bench arrived as expected. The packaging was very secure, so I felt good that the bench itself was well protected during shipping. The assembly was easier than I expected. And most importantly, the bench itself looks great! It is now positioned in our church's courtyard as a tangible memorial for my late brother. We've had very favorable remarks about the bench since it was assembled and placed. Thanks again!
B R , Kingsport, TN
loved the sunbrella cushion! So well done, high quality, and customer service was superb...I will definitely recommend Westminster Teak to everyone I know! Thanks again,
I G, Honolulu, Hawaii
Our shipment arrived promptly and completely. We were able to assemble the teak bar table and 4 chairs in less than an hour. They look fantastic - particularly against the backdrop of Lake Champlain and the Adirondack Mountains in the distance! Quality of workmanship is excellent.
B W, South Hero, VT
We love the teak table! It is beautiful and we are completely satisfied with it. It arrived in perfect condition. Don't know how it could have been otherwise, it was so well packed. The Watkins driver was very helpful and courteous. Westminister Teak is obviously a well run company and we are delighted with your product and the delivery.
M &, Marbury, Maryland
I'm very happy with the universal cushions I ordered from Westminster Teak. They turned out perfectly and were by far the most cost effective custom cushions I found on the net. Your quality is fabulous, and I'll recommend you to friends.
E K, Verrando Beach, CA
The bench arrived safely (no small task these days) and I put it together in minutes. Looks perfect in my new shower. Thanks for a quality product.
P D, Lawrence, KS
Hello I have to tell you, I do about 98% of my shopping on line, and I have never had a follow up email like this. Kudos to you and your company for such attention to customer service!! I received my order very quickly and in wonderful condition. Easy to assemble, and the quality is fantastic. I am a very satisfied customer. I was on the fence about ordering 2 backless benches, just because of the current economic "conditions" -- but was very tempted by the free shipping, after seeing what kind of quality my new table was. I still might bite the bullet and order the benches--especially after hearing from you today. I am so impressed with Westminster Teak.
K K, East Haddam, CT
Thanks for asking. The teak bench arrived as promised and is sitting beautifully in our shower. It is very well made and is a simple and yet handsome design. We are delighted with it and look forward to years of use (and look forward as it ages and becomes even more beautiful). You have provided excellent service and product . . . a winning combination. Good luck and I'm sure we will turn to you for future items of this nature.
G W, Lincoln, MA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Westminster Teak salutes and honors veterans by offering a 5% additional discount to all military personnel, veterans and their spouses. Please confirm and enter the following information into the comments section during checkout:
Shipping within 24 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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