We really love our furniture and the experience with everyone connected with Westminster was great!
J M , Laguna Niguel, CA
Everything's great! Everyone that sees my table and chairs raves about them and asks where I got them. Of course, I have to do a demo of the "butterfly" leaves. They are all amazed.
W S, Santa Barbara,
We received the package intact and sooner than expected. The assembly went without a hitch, with a couple of the dowels protruding a little, which may be due to very humid weather here in Honolulu.These could be sanded down if we cared to. The chair is very comfortable and well balanced on its rockers. We are very satisfied with the service and product quality.
C C, Honolulu, HI
Nice quality- Good quality furniture, a little expensive, but it looks like it will last a long time. Shipping and assembly quick and easy.
PE, Woodinville, WA
Excellent quality and style.- We are very pleased with the quality and appearance of the furniture we purchased.
DA, Vienna, VA
Gentlemen/Ladies, This is shaping up as one of the best purchases of the year for me. Everything arrived as advertised and the quality is top notch
K L , Annapolis, MD
The planters were received intact and my carpenter that assembled them was very impressed with the quality and ease with which they went together. I would say you have a happy first time customer.
D B, Portland, ME
You guys are the best customer service group I have ever dealt with, including those I have managed at Hilti and Lennox and the smaller portfolio companies that we have owned. Responsive, lightening fast and absolutely reliable. I was bragging on your service to my wife after my fist experience just a week ago, and you continue to surpass my expectations. By way of example, we ordered a coffee table for our cabana from another company and learned after one day that the product was in stock, and then three days later another message arrived advising they were now preparing it for shipment, and then three days later I called but it took another day to confirm the delivery date. (And at each juncture, I dealt with a different person.) So, they’re good, but not excellent, and we’re “satisfied” but not “exuberant”. Westminster Teak, on the overhand, sent a confirmation within an hour or so with a targeted delivery date that was well within our target, and then you beat that date by a day or two. Then we decided we wanted a larger size so you arranged pickup quickly and simultaneous shipping of the new table for delivery before our original “hoped for” day (Thanksgiving), and did not double charge my credit card. And when I had a question or request, you replied by e-mail within an hour, or in this latest case just a few minutes. With the quality of your products and superb customer service, I am now an “exuberant” customer for life! Thanks so very much.
W P, Tulsa, OK
I got the goods and boy were they good! The shipment came when they said it would; the pieces were well packaged and protected; they fit together so well that it took me less than an hour to put together 7 pieces; their were no blemishes scratches or nicks; the thick strong members were pristene with a rich color ; it looks made for the long haul; the recipients were duly surprised and they loved it; all he has to do is shave off and sand a little peg overage and he is not complaining about that! This is one of the rare times when everything went right but perhaps that is not so rare for your company. As an internet retailer you are the prototype reinjecting confidence in the web shopping experience.
M E, Philadephia, PA
The product was received, it was well packaged, it was a breeze to put together This is our second purchase from you but most likely not our last!
B D, Portland, Maine
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
RENEE’S in Mattituck is the premier fashion and furnishings retailer on the East End of Long Island. As a third-generation family business offering men’s, women’s, and children’s clothing, and home furnishings and accessories, RENEE’S is in touch with new looks and changing trends. Impeccable customer service elevates your North Fork shopping experience.
National Marine Suppliers is a worldwide yacht support group providing their customers with exceptional service and industry-leading reliability.
International Market Square is the largest home and commercial interior design marketplace in the Upper Midwest. Open to both the home/commercial design community and the public, visitors are invited to explore our more than sixty showrooms, studios, shops, galleries, restaurants and other distinct amenities.