In Stock Items Ship Within 24 Hours ... Dining Sets | Lounge Furniture | Teak Bar Sets | Bath & Spa Products
My chairs came in perfect condition,( I had paid to have them opened and set up which was great because they took away all the packing). The pillows arrived safe and sound and they all live together happily on our screened porch. Thanks for asking!
R P, Lynnfield, MA
The teak rocking chairs have arrived. All is well. They are exactly what I expected and I love them
C R, Hernando, Florida
Everything went very well. Delivery arrived ahead of expectations and mint condition. Thanks.
C S, Pound Ridge, NY
Thank you for the email...Everything arrived intact and we are very, very, very pleased with our loungers...We were even able to assemble them without a problem... Thanks again for your superb craftsmanship and service
A K, Camden, SC
You guys are the best customer service group I have ever dealt with, including those I have managed at Hilti and Lennox and the smaller portfolio companies that we have owned. Responsive, lightening fast and absolutely reliable. I was bragging on your service to my wife after my fist experience just a week ago, and you continue to surpass my expectations. By way of example, we ordered a coffee table for our cabana from another company and learned after one day that the product was in stock, and then three days later another message arrived advising they were now preparing it for shipment, and then three days later I called but it took another day to confirm the delivery date. (And at each juncture, I dealt with a different person.) So, they’re good, but not excellent, and we’re “satisfied” but not “exuberant”. Westminster Teak, on the overhand, sent a confirmation within an hour or so with a targeted delivery date that was well within our target, and then you beat that date by a day or two. Then we decided we wanted a larger size so you arranged pickup quickly and simultaneous shipping of the new table for delivery before our original “hoped for” day (Thanksgiving), and did not double charge my credit card. And when I had a question or request, you replied by e-mail within an hour, or in this latest case just a few minutes. With the quality of your products and superb customer service, I am now an “exuberant” customer for life! Thanks so very much.
W P, Tulsa, OK
Thank you for your email. The delivery was received in impeccable condition and we really like it to enjoy the last days of summer.
E P, Redmond, WA
Thank you, you have been a pleasure to deal with.
O W, Moss Beach, CA
Hello Westminster Teak, Your product arrived in excellent condition. I'm very pleased with the design, fit, and finish, and overall quality of your product. The only assembly difficulty I had was assembling the legs for the Somerset Chaise Lounger. On the first leg I assembled I installed the four small side braces that attach the legs to the main chaise assembly upside down. Your instructions were clear in how they should have been installed, I just missed it. No big problem, as I got the connecting dowels out and properly reinstalled the pieces. It was not apparently possible to improperly install pieces on your other assemblies by design. Be assured that should I require any additional outdoor furniture, you will get the business.
B W, Hamilton, OH
The table is perfect and your service was outstanding. The two gentlemen who delivered it brought it to my backyard and put it together. Thank you,
M H, Santa Barbara, CA
Everything is perfect! I love it!
M G, Long Beach, CA
