My thanks to Lyon in customer service for his initial help in my search for premium teak furniture. Being a professional salesman for more than 35 years probably make me appreciate rapid response and follow-up. Secondly, you have an outstanding manager and warehouse manager at your Live Oak, FL facility with whom I worked (actually they worked) to determine which teak furniture would be best suited for our new Garden Room. We have invested quite heavily on the structure of this beautiful outdoor living area. Architecturally designed to blend with our house, this room features kitchen, fireplace, pergola, and large stained glass windows built into brick walls. My wife and I have been laboring over what type of furniture to include in the space and decided to look at the teak wood furniture. After a fairly extensive search that include Arthur Lauder, Smith and Hawkins, etc. I saw your ad on the internet. Your sale prices caught my eye but the Wall Street Journal article drew me in to look further. Being in the N. Florida area last week afforded me the opportunity to visit your showroom in Live Oak. Scott (manager) and Patrick (warehouse manager) could not have been more helpful. All questions were answered regarding construction and care of the furniture. Scott worked with me to determine our best needs. His service coupled with the excellent garauntee made my wife and my decision easy. I look forward to other purchases in the future. Thanks.
R Y, Germantown, TN
Thank you for a great shopping experience and a beautiful product. One of the unfortunate things that we have learned in buying online is that you can expect to be disappointed. Product that doesn't quite measure up, deliveries that are delayed, promises made and broken. I am pleased to say that Westminster Teak is none of the above. Product was not only delivered as promised, but I received not one, but two calls from the local warehouse manager giving me a time for delivery and then checking that all was as promised. The table and chairs are beautiful. The web pictures simply don't give it justice. We live in a loft where our balcony is an intrinsic part of our living space and the table is our daily dining, card playing, working zone. We receive endless compliments, and give you all the credit. Thank you for being a rare merchant with integrity and service.
E B, Los Angeles, CA
Hi-Yes, our teak furniture arrived and is put together and looks great. In fact, we want to order 2 more wave teak chairs to go with the 4 we bought. I will be doing that soon. Thanks!
J F, Marblehead, MA
The teak rocking chairs have arrived. All is well. They are exactly what I expected and I love them
C R, Hernando, Florida
Yes, my teak shower bench arrived promptly and in good shape. I put it together in just a few minutes. Am very happy with the purchase and the service
G D, Chevy Chase, MD
I have had two different Westminster Teak orders, about three weeks apart. I can tell you that the first arrived on time and intact and were wonderful, which resulted in my reordering. The second is due to arrive tomorrow, and I won't know about it until this weekend, as it is going to our weekend house. Your product and quality are wonderful, as has been your service!
L P, Edwardsville, VA
The bench arrived in perfect condition and was surprisingly easy to put together. Gorgeous wood. Silky smooth. Couldn't be happier. This may sound silly ----- but I enjoy just looking at it.
S W, Chesterfield, MO
Thank you very much for a great purchase! We love the tiles. Rest assured that you will be our first choice for additional teak purchases.
P G, Albuquerque, NM
My bench arrived safely and on time. It's fabulous. I'll keep you guys in mind for any future teak purchases. Love my bench!
S G, Hamilton, OH
We are delighted with our teak table and teak chairs. They arrived intact and were very easy to assemble. I would order from your company anytime, and will pass the good word along to my friends. Thank you.
P S, Murrysville, PA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-3 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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