Thank you for asking - yes our product arrived intact and without any problems. We really like the teak bench - it fits well and looks great in our newly remodeled bathroom. This is the first time that we have ordered from your company and we enjoyed looking at the range of products available. There is a high likelihood that we will order additional items in the future.
C C, Highland Village, TX
Dear Customer Service, The table and benches you delivered to us are beautiful! We (you) get lots of compliments from people stopping by. We live on a bluff where it gets rather windy. The benches are a great option - they don't blow around and tip over. The care kit is also very helpful. The furniture arrived in great shape, and in a timely manner. One of the delivery men seemed somewhat annoyed, and unfriendly at first. But once the furniture was in place, he was a little more approachable. We hope to order more furniture for a second home as soon as we get have a confirmed size and installation of the patio. We look forward to doing more business with you.
A C, Prescott, WI
Hello, we received our table in perfect condition, it is on my patio now [rain or shine] and it looks beautifull! Thank you for the excellent service.
L B, Garrettsville, Ohio
We received our order on time and in good condition. It was packaged well. We were a bit nervous about ordering on line, having not seen it etc. But I was very happy with the fit and finish of the bench and it fits perfectly in our newly remodeled bathroom. Very easy to put together. We are very happy with it and would use again and recommend you to others. Thanks for the follow up.
QT, Bellingham, WA
I was delighted with the service and quality of my purchase. I plan on purchasing more in the future.
L R , La Jolla, CA
The shipment arrived promptly and in good condition. We're very happy with the product, and thank you for your help.
S E, Madera, CA
Thank you for such good customer service! My teak chairs are BEAUTIFUL! The finest I've seen! They arrived so promptly and so carefully packaged. I am thrilled with them! Thank you again for your courtesy.
P, Mountain View, CA
Several weeks ago I ordered 1 of the Grand Hyatt teak tables and teak armchairs as an experiment to see how the process worked, as well as whether the teakwood chair would suit our needs. We really like the design of the chair. Our ultimate objective is to purchase an entire teak dining set-- 4 chairs and a teak round table.
K B, Sausalito, CA
Bench arrived safely and it is perfect - first class piece of work. Thanks!
L R, Rockport, TX
I love my teak set. The delivery was fast, items were well packaged and the furniture is beautiful.I am very happy with your product and service. Thank you,
P K, Redondo Beach, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 24-72 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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