loved the sunbrella cushion! So well done, high quality, and customer service was superb...I will definitely recommend Westminster Teak to everyone I know! Thanks again,
I G, Honolulu, Hawaii
THE CHAIRS ARE GREAT! VERY COMFORTABLE-WISH THE PILLOW WAS A BIT LOWER OR COULD BE TAKEN OFF FOR ADJUSTMENT. WORTH EVERY PENNY.
T P, Chickamauga, GA
Yes, I did receive my Teak order. I love my Teak chair. I am very satisfied with the purchases I have made from Westminster and plan to make more in the future. Your prompt attention to my order was greatly appreciated and I love the fact it has a lifetime warranty.
P B, Trumann, AR
The order (which was a present shipped to my parents) did indeed arrive intact. My parents had waited to open the boxes until my husband and I were out with them over Christmas week. (Settling into a new house a mere 2 weeks later prior to the arrival of Christmas guests, I think they were hesitant to begin a new assembly project, particularly as most of our experience in these matters is that these tasks can be a bit more time consuming than one might expect/hope!) So, my husband and my first job upon arrival was to put together the furniture. (Well, we may have indulged in a few Christmas cookies, first,but that was purely for the substanance needed for the job at hand!) I think if my folks (who helped out) had realized how easy this would be (wooden pegs and just one screw - very impressive!) they would have assembled everything the day it arrived; however, I\'m glad they waited as it was great to see first hand the quality of the workmanship, the wood, and how perfectly the pieces fit together. In short my parents were ecstatic and absolutely love the pieces. I am thrilled with the quality and how well they look at their new place. It was exactly the special gift that I was in search of to welcome my parents to their new home and also to thank them for all they have done for me over the years. You have a great product and one that everyone at Westminster Teak should be proud of. I hope that at some point my husband and I have reason to work with your company again!
L E, Denver, CO
We love our bench. Everything arrived intact and it was much easier to put together than I thought it would be. Thank you!
J K, Westport, CT
My order did arrive intact.It is lovely.
S H, Clayton, New Jersey
The shipment arrived in very good condition and I was impressed with the quality packaging (I'm in the moving/shipping business so somewhat qualified to comment). It shows care and concern to ensure your customers receive their items in good shape. The table, chairs and cushions are great and we will enjoy them this coming summer on our boat which is where the set will be used. You can rest assured that I will come back to Westminster Teak in the future.
V B, Bellevue, WA
Thank you for your email. My product arrived within days! Your awesome customer service helped me restore some very lovely furniture belonging to my employer, I so appreciate all your help even with the product I purchased elsewhere. Expectations Exceeded. Thank you so very much
N H, Calistoga, CA
I am very happy with my furniture. It fits perfectly in my garden and I enjoy using it.
A L, Vonore, TN
Very good service-Called Westminster Teak to try to learn about restoring old weathered, outdoor teak furniture. I reached Flo Jones who was very cordial, patient and helpful. She gave me a lot of information abou the products they sell for restoring teak to its original golden color. When I called back a few days later to order product, she was equally helpful in arranging to ship the product overnight, because I had a significant timing issue. The products purchased worked better than anyone expected to restore the teak. Overall, I would certainly recommend Westminster Teak based my experience with their service, friendliness, willingness to explain the product and effectiveness of the products. I have never purchased any teak furniture from them, just the restoration products. I found Westminster a bit pricey, but the products I bought were as represented and the service was excellent.
AM, Myrtle Beach, SC
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-4 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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