All shipments arrived in good shape. The furniture is very nicely finished. We are happy that we became aware of Westminster Teak when we were in the market for outdoor furniture.
R R, Wooster, OH
At Last summer weather, the table and chair assembly was a dream. THANKS
T G, Ligonier, PA
Shipping damage, missing parts, these are two things that we have come to expect when shipping merchandise from the United States to our remote island in the Bahamas. Then there are the idiots that want to charge you Florida sales tax for an export shipment. When they unloaded our shipment from Westminster Teak off the barge from Marsh Harbor, I was really impressed. Both the table and the 8 chairs were crated in very sturdy manner. After uncrating the shipment, I was amazed that there was NO damage, and NO missing parts. This is almost a first for us. The assembly went without a hitch, and we are now enjoying our new teak dining set. The table is about 200 feet from the North Atlantic, so it will get the ultimate in corrosion testing. You can always tell the pros from the amateurs in the export business, and you guys are obviously pros.
C L, Durango, CO
We are thrilled with our table and chairs set! Everything arrived on schedule, packed very well (even the delivery man complimented the packing job!). Assembly was easy, even fun Thank you for supplying a great product at a nice price.
K O, Lisle, IL
Dear Service Reps involved with this order: Thank you for a job well done, great products (teak flooring, 2 uniquely designed teak rockers) and a satisfied customer after we reconciled my misunderstanding in a fair and rational way sans any need for emotion at all. You deserve much appreciation for living up to your advertising - Ethics and Sustainability merit loyalty from any customer seeking teak products.
N C, Sarasota, FL
Arrived on time, in great condition(and soundly wrapped), and we love the bench
B H, Providence, R I
The bench arrived safely (no small task these days) and I put it together in minutes. Looks perfect in my new shower. Thanks for a quality product.
P D, Lawrence, KS
Thanks for the email - much appreciated! I love the furniture and would only ask that I receive emails if free-shipping or any sales occur so I can pick up some side tables to complete the set.
N R, Washington, DC
your customer service has been great; the benches arrived in boxes marked with another product name so we called you immediately - didnt want to open and then have to re package if wasnt the correct item. Anyway, you guys handled it promptly and figured out it was the correct order. The benches are very well made- we've already rec'd several compliments. We are very pleased customers so far! ________________________________________
C K , Evansville, IN
I wanted to compliment Westimister for absolutely superb customer service, particularly from Scott who solved a delivery problem for us with speed and professionalism.The delivery issue was not Westminster's fault but the company took ownership of the problem and solved it. Also, when our table and chairs finally arrived, we were delighted with the look and craftsmanship, and pleased is a big understatement.
A W, East Hampton, NY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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