To Whom it may concern, I was very impressed with the quality of your product. I found your company through a search on Yahoo! and was pleased to find your website easily navigable. On the day of my searcgh you were offering a special sale, but I needed an additional day to go home and measure the bar height to make sure the stools were the right size. Your customer service rep via phone was very helpful and gave me a 24 hour "gratis" period to complete the findings on my end. The product was shipped quickly and arrived in perfect shape. I am no "handyman" but set up was easy, and the product is beautiful. I love the dowels (sp) and appreciate that there is no hardware to rust or turn color,especially important for outdoor furniture. Although you were not the cheapest on the web for this product, I am satisfied knowing that I got the quality I paid for. Not only would I purchase from you again, I would recommend you to friends and colleagues.
N N, Wainscott, NY
The teak furniture arrived here without any problems. Assembly was easy and the build quality of the teak wood furniture is very good.
T Z, Burlingame, CA
We assembled the bistro set this weekend - it is gorgeous and we are thrilled; we ordered another set for the patio earlier this year and have been very happy with it as well; very comfortable.
L C , Blaine, WA
Everything arrived intact. Product appears to be very good quality.
J H, Cincinnati, Ohio
Congratulations ! This is a very nice and efficient way to check on customers satisfation. We are extremely pleased with our deck.several of our friends have already asked about and are thinking in purchasing one too. Our shipment arrived intact and on time.We for sure will recomend your company and the product. Thank you very much for your email and I would like to wish you a happy Christmas.
C B, Lafayette, LA
The order was received in great shape. We have installed the beautiful drop leaf table on the fly bridge of our 47 foot family cruiser. It easily stores and makes a wonderful dining table when fully opened or a cocktail table when one leaf is opened.
J D, Orting, WA
I recevied the teak bench intact and assembly was easy
E C, Los Angeles, CA
The bench arrived in fine shape and is currently in use and exactly what we wanted
J T, Irvine, CA
Though it might sound like an oxymoron, as a Creative Director in an ad agency, I have a very sensitive b.s. meter. I read a bunch of reviews on your site and was encouraged, hopeful, yet still skeptical until I got my shower bench.Westminster Teak is the real deal.Couldn�t be more pleased. It arrived in perfect condition and was amazed at the fit, finish and overall quality. The grain and color of the teak is superb and goes together very easily. I was amazed at how well it fit together. Finished it off with coat of teak oil and the bench is gorgeous.Westminster Teak is one of those rare companies that I want to invent reasons to buy more products just because of the exceptional quality and high standards of customer service. The Wall St. Journal was right.
B P, Southborough, MA
Thank you for your follow up inquiry re my recent purchase of streamer chairs, cushions and table. All items were received in a timely fashion and were very well packaged; all items in pristine condition. Indeed, my initial opinion was to note the excellent quality of your teak products readily visible in the substantial teak itself and in the craftsmanship. Customer service was a pleasure to deal with and an integral part of a refreshing, positive shopping experience. I highly recommend your company and your fine products.
C K, Healdsburg, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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