It was my first time using your service and ordering your product. It arrived sooner than I thought and the client was very happy.
S S , Los Angeles, CA
The order arrived intact and we are very pleased with it. Thank you for the excellent service.
K S, Frederick, MD
Order received complete, timely and in good order. Products work well and teak furniture cleaned up easily and refinished nicely. Will probably re-order the cleaner and preservative in near future
P T, Worthington , PA
Everything arrives fine and we are pleased with our purchase. Thank you for your prompt delivery and communications.
S S, Arroyo, CA
We got the teak table and chairs. I have to say that the quality of this teak outdoor furniture is outstanding. The teak chairs are extremely comfortable (even without cushions). I am always a bit sceptical about ordering on the Web, but I have not seen this sets equal anywhere.
G S, Pinebrook, New Jersey
My order arrived in excellent condition, and I am very happy with all the pieces. I will be delighted to recommend your products in the future.
C N, Fowlerton, TX
Yes, both shipments arrived in a timely manner and the merchandise was not damaged in any way. I am completely and thoroughly satisfied with your fine products
D C, Bethesda, MD
I just want to thank you for the excellent service! Initially, we had a problem with the shipper for our order of 2 Somerset lounge chairs. (could not deliver to a dead end street). After I called customer service at Westminster Teak, you were able to get a new shipper arrangement. The new shipper was great. They delivered, uncrated & unboxed our items, removing all the debris. Well Done! Thanks!
L K , Port Clinton, OH
Scott -Just wanted to touch base with you on how happy we are with your product. The teak deck tiles we purchased were just beautiful. But we did something different. We applied the panels to our walls. What a beautiful decoration to our home. Just Unbelievable!! The richness of the teak as well as the design on the walls is very effective. Thank you for your assistance and prompt service in processing our order. Your Rep at the El Monte warehouse was super - very helpful.
J H , Leona Valley, CA
Big storm brings on outstanding customer service - I have dealt with Westminster Teak for over 5 years. They have the most couteous and conscientous customer service reps I have ever dealt with. My problem this time was a wind storm that broke our umbrella. We needed a new umbrella cover. The color we wanted is not one of the stock colors, but they are getting it for us and in the interim sent us a black cover to use until the other one arrives in 6-12 weeks. The black cover was free and is ours to keep! Then one of the spokes on the umbrella was broken. They asked for a photo. They then told us that we didn't need to buy an entire umbrella, we could just buy the wooden spoke and then they sent directions on how to replace the spoke. This is incredible service. I will continue to buy from them for as long as I live!
EH, Palatine, IL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 3-4 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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