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The table we ordered has not arrived yet...received call from company delivering and they said would call again to schedule sometime next week. The first shipment, which consisted of a large dinning table and 12 chairs arrived in a timely fashion and we are delighted with the looks and functionality of the furniture.
R H , Charlottesville, VA
Thank you for your email and the wonderful customer service you and your company have provided us with. The prompt, friendly customer service provided by your team has made us eager to purchase from your company in the future and look for opportunities to give you our business.
O R, Ingersoll, ON Canada
Thanks for your follow up. We received very prompt delivery of our orders with the exception of our canvas umbrella, which I know is sewn after the order is placed. Where you are shipping the next day, your competitors take 4-6 weeks and that was a major factor for placing our order with you. We are very happy with the quality and would certainly recommend you to friends and wouldn't hesitate to order from you again.
B D, Palos Park, IL
We are extremely satisfied with our purchase and the service you have given. Outstanding!
T S, Boulder, CA
Your product and my experience with your company are fantastic. All of the people I spoke with were kind and efficient. The product is more than I could ask for and will make watching sunsets a pleasure. Thank you very much.
D L, Rowlett, TX
Yes, my table arrived earlier than I expected in a crate that could have protected a fine antique. There has been a consistent exceeding of the customer's expectation from the ordering process to the delivery. The quality of the table is wonderful and I am impressed with your attention to detail and customer care. Bravo!!!
M M, West Palm Beach, FL
We love our teak table - it arrived on time and in tact as promised.
S P, Columbus, Ohio
We ordered sunbrella cushions for teak furniture we already had, and couldn\'t be more pleased by what you sent. The cushions look gorgeous, fit perfectly, and are comfortable.
J S, Mill Valley, California
RECEIVED YOUR ORDER AS PROMISED AND I AM VERY HAPPY WITH THE TABLE. IF I HAVE NEEDS IN THE FUTURE I WILL BE SURE TO ORDER FROM YOU AGAIN.
B M, East Sandwich, MA
The furniture that I have received from you is beautifully constructed and elegantly designed, and your customer service is flat out the best of any company I have ever done business with. I know this because it took three shipments before I received an undamaged table, and through all of this, the people at Westminster Teak handled these problems with an unquestioning concern for the customer and a response time that was startlingly fast. No sooner would I e-mail a picture of the damage than a replacement table would be on a truck that same day. The only fault that I can find in this whole process was the crating of the tables.The first Martinique table was damaged by UPSFreight A replacement table was sent and arrived at the house in an undamaged crate. I unpacked and assembled Table Number Two and repacked Table One in Table Two's crate. It wasn't until we started using Table Two that I discovered a crack that ran all the way through one of the leaves' slats. The next day I e-mailed a picture of the crack and offered to uncrate Table One and swap out the damaged part, but soon after, I received a very nice e-mail saying that, as a customer, I shouldn't be expected to do that, and that a replacement table was already on its way.
A S, Madison, WI
