Thanks for the email follow-up. Our bath mat arrived intact and is beautifully crafted. It fits PERFECTLY in with our bathroom. If I were prone to having amorous feelings for inanimate objects, I would say that I love the mat- but that would just be weird. I will say though that we are VERY happy with your product
J N, Portland, OR
You have a good teak product! (repeat customer)
C J, New York, NY
Thank you very much the teak ottoman is wonderful
J M, Swampscott, Massachusetts
Item was received on time, intact, and of higher fit and finish than I anticipated. And my compliments to your phone representative that answered my questions and took my order. It is so rare to contact one that knows what "customer service" actually means. Over all good show!
N S, Alexandria, VA
My tiles arrived last week and I've already installed them. They look awesome and I'm very pleased
A B, San Carlos, CA
Hello there, received the shipment intact. The products were easy to assemble, the quality exceptional. Thank you for manufacturing fine pieces of furniture. Great to have done business with you. Kudos go to Flo (sales) and the UPS team.
L L, Toronto, Canada
It all arrived in excellent condition. As reviewed by many customers, every piece fit perfectly and all needed dowels were included. Even though it was costly, I feel the value is evident. Thank you
M M , Denver, CO
The shipment arrived, and we are well-pleased. Everything is as ordered.
M K, Richmond, VA
My thanks to Lyon in customer service for his initial help in my search for premium teak furniture. Being a professional salesman for more than 35 years probably make me appreciate rapid response and follow-up. Secondly, you have an outstanding manager and warehouse manager at your Live Oak, FL facility with whom I worked (actually they worked) to determine which teak furniture would be best suited for our new Garden Room. We have invested quite heavily on the structure of this beautiful outdoor living area. Architecturally designed to blend with our house, this room features kitchen, fireplace, pergola, and large stained glass windows built into brick walls. My wife and I have been laboring over what type of furniture to include in the space and decided to look at the teak wood furniture. After a fairly extensive search that include Arthur Lauder, Smith and Hawkins, etc. I saw your ad on the internet. Your sale prices caught my eye but the Wall Street Journal article drew me in to look further. Being in the N. Florida area last week afforded me the opportunity to visit your showroom in Live Oak. Scott (manager) and Patrick (warehouse manager) could not have been more helpful. All questions were answered regarding construction and care of the furniture. Scott worked with me to determine our best needs. His service coupled with the excellent garauntee made my wife and my decision easy. I look forward to other purchases in the future. Thanks.
R Y, Germantown, TN
Hi. The order arrived in perfect condition and the furniture is beautiful. I'm sure I'll buy more as budget and sales prices allow. Thanks.
R E, New Castle, CO
