1st Class Operation - When my order arrived it was missing 2 out of 3 items ordered. I contacted Westminster who informed me that the items were indeed shipped together and should have arrived together. They immediately re-shipped the 2 missing items which I received 2 days later. The prompt reply was a great response to a customer problem. (ground shipper had mistakenly separated the items, which were discovered later and returned to sender)
OJ, Long Island City, NY
It arrived early and we love it - well packaged and easy to assemble.
M O , Rutherford, CA
Great service. Great product. Thanks very much.
B H, Moorpark, CA
My husband said upon its arrival, which happened right on time, and after he had assembled it [easily]: "This is by far the best thing you have ever ordered from a catalo
C J, New York, NY
The shipment arrived intact, and the quality is exactly what I’d hoped (based on prior experience ordering a garden bench many years ago). The table and chairs are exactly what I was looking for.
A W , Reston, VA
I am very pleased with everything. The furniture arrived ahead of time, went together easier than any furniture I have ever bought, and looks awesome! Keep up the good work.
R C, Leesport, PA
My order did arrive intact.It is lovely.
S H, Clayton, New Jersey
we are putting everything together tomorrow morning...look simple enough--quality looks fantastic! Thanks for great customer service
C N, San Clemente, CA
We received the shipment on time and we are very happy with the furniture. It is very solid and great looking. Thank you for your great service
A C, Long Island, NY
Hi, I would like to commend you very highly on your customer service. When there was a problem with the delivery, Michelle was on top of things and got my order delivered. Her follow up was excellent. Your packaging was exceptional. The product was very well packed and arrived in great condition. The product is also wonderful. The dining set looks fantastic in our patio and the chairs are very comfortable. My shopping experience with you has been absolutely fantastic. I would definitely use your company again and would recommend you highly to my friends.
M K, New York, NY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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