Thank you for the follow up inquiry. The shipment was received in good condition. One of the exterior cardboard boxes on the table top was smashed & torn, however the table was undamaged. We are very pleased with the quality of the furniture and cushions. I was especially pleased with the customer service rep I placed my order with. He was extremely polite, friendly and professional. Ordering was very easy and he was very helpful and had great attention to details.
K C, Ponte Vedra Beach, FL
Hi all -I am very impressed with the delivery, and how product was packaged. I was and am thrilled with product/furniture, also the great service. I hope this company treats the middleman with the recognition that is deserved.
K S, Brooklyn, NY
Beautiful Teak- Excellent quality teak furniture, easy to assemble, speedy shipping.
C, East Greenwich, RI
Yes my order arrived quickly, was packaged well, and had no damage. They look very nice. I'm using them on my boat's deck so I was happy to see the locking pin which keeps them from accidentally folding. Nice touch. They also seem to be very well made. The only problems are minor. The seating height is a bit higher than my other chairs and a little too high for my deck table. I may have to cut an inch or two off the legs. Also the seating surface is not quite as comfortable as my old chairs. The seating surface on my old chairs is slightly concave downward which fits me better than the Wesminster chairs which are convex upward. All in all though I like them. I will probably order two arm chairs soon. Thanks for asking.
C R, Oakland, TN
We love our teak table and both feel it is very well constructed.
P C, Chantilly, Virginia
Good customer service- My steamer chair was delivered damaged. I called them and they sent me another one immediately. The quality of product is top notch!
JL, Oak Harbor, WA
Thank you for the inquiry. Our customer called to say that everything was packaged very well. Assembly was quite easy and delivery time was as promised. The cushions also arrived in the time that was projected. She commented that her family remarked at how beautiful her outdoor furniture was. She sent me a note thanking me for the great service and how pleased that everything was better than represented!
J C, Las Vegas, NV
Everything arrived and was in perfect order. I was very impressed with the packaging. Thanks,
M A, Charlestown, R I
We did receive the teak wood bench, love it, it looks like it was custom made for our shower.
T F, Panama City, FL
The bench is very nice and sturdy - GREAT QUALITY!!! Arrived intact with no packing issues. I won't hesitate to order again from you guys!
T C, Belchertown, MA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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