Our shipment arrived in good shape. We had it assembled in minutes. The coffee table really looks good, and it was not much more expensive than much cheesier looking products.
S S, Port Angeles, WA
The shipment arrived in excellent condition and I'm enjoying the bench. I appreciate that the teak bench arrived exactly as promised and on time.
S P, Ann Arbor, Michigan
Shipment arrived, intact. Product quality, excellent.
F R, Brooklyn, NY
I am very impressed with the quality of the teak and the delivery time!!!!! I will recommend your product to all of my clients for the future. Enjoy the experience of a well run company like Westminster Teak!!!!!
C W, Ponte Vedra, FL
I wanted to write to you to tell you how highly we appreciate your teak wood furniture products and your service.<br><br> The shipment arrived on June 3, as promised and the delivery person unloaded quite a considerable amount of merchandise and put it in our garage as I indicated. He was careful and courteous and left wishing us well with our new purchase.<br><br> As you know, we ordered eight chairs, two lounge chairs, two dining tables and a tea cart, so he had his work cut out for him!<br><br> My husband and nephew set about putting the furniture together and shortly thereafter your beautiful and well-designed pieces were ready to be used. They are, as I said, beautiful. The wood is smooth, the joints are almost seamless and the finished pieces are sturdy as well as being pleasing to the eye.<br><br> All in all, from the initial placement of the order to continued enjoyment, your company's products and on-line accessibility have been without parallel. I hope to do much more business with you in future months and years.
C G, , PA
We felt like we were taking a gamble ordering teak outdoor furniture on line, from a company we had never heard of...we are pleasantly surprised with the entire process.<br><br> Your web site and customer response have been excellent, and our teak dining table is really very nice, good strong design and quality. We had almost gone with one of your competitors, but decided to give this a try and save several hundred dollars for what appears to me, to be a very simialar quality and design.<br><br> We are doing some shopping for teak folding chairs and may be back soon for additional pieces.<br><br> Thanks
J W, Portland, OR
Before purchasing from your company I did some "research" from others that had dealt with you. I was convinced when I bought the few pieces I did that I would be satisfied with your styling and handicraft. I only recently learned of another outstanding attribute your customers enjoy and that's your service. I only recently noticed that when I took my teak deck furniture from its winter hibernation that two pieces of hardware that fasten the foot rest to the Barbuda Captain Teak Steamer were missing and nowhere to be found. I contacted you by Email and you asked if I could send a photo of the effected area which I did. Your almost instantaneous reaction was to let me know that you were aware of my problem and only the fact that one of your facilities had recently been flooded prevented you from curing my problem. This week I received what I needed and, indeed, rather than sending two of the needed pieces you sent me eight. Many thanks; I truly appreciate your service at least as much as I admire your styling and handicraft. What a pleasure to know that there are reputable companies in this country that are as good at customer service as you are. Thank you!!!
R R , Redding, CT
I just received our rocking chair and I'm extremely pleased with it. The box arrived in a plywood frame that looked like it would withstand a tornado. The chair took less than 10 minutes to put together and it's now proudly sitting on our porch. I ordered the chair from Flo and she was wonderful to work with - efficient, friendly, and knowledgeable. The chair arrived exactly when promised. This won't be the last time I'll be ordering from Westminister Teak.
P R, Truckee, CA
Hello - yes everything arrived in tack and the problem that we had with one of the braces was addressed immediately. Overall very satisfied with product and customer service would most definitely re-order and recommend your company.
T G, Oshkosh, WI
Everything was fine; arrived as scheduled, easy to assemble, great quality, happy with the product.
S F, Saratoga, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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