Our order arrived quickly, and fully intact. Our benches were easy to assemble, and are now a permanent fixture in our main lobby.
P W, Waterford, MI
They have arrived. However, upon assembly, we were short 2 dowels per bench (32 dowels total). Your customer service team quickly dispatched the dowels via 2-day air. Thanks.
T J, Wilsonville, OR
I have been wanted to write back to you about my order so thank you for the reminder. I could not be more pleased with the Teak Floor Tiles I purchased from you. I ordered on a Sunday night with regular shipping and I received the tiles in perfect condition on Wednesday morning. The tiles are beautiful and very high quality. I live in a high rise condo and some of my neighbor have purchased wood tiles from Ikea and your product is far, far superior.
B T, Orlando, Florida
We love the furniture we received! Not many manufactures are designing teak for a more urban setting. Regular all-teak furniture would have looked out of place on the terrace of our loft. The aluminum and teak set we ordered is perfect. Everyone who has seen it has loved it, and more importantly, has never seen anything like it before! As far as the actual shipment, it was perfect. Everything was in great condition and the set was easily assembled.
K M, Boston, Massachusetts
We are very happy with the bench. It was received in good shape, went together easily, and looks great.
M M, Dunstable, MA
Thanks for the email. We really love the dining set and use it almost daily. It's very nice quality.
S G, Anacortes, WA
The order arrived on time and in good condition. We are very happy with the quality and appearance of the table/bench
P B , Philadelphia , PA
Order process and furniture both met my expectations.
B C, Oneonta, Alabama
I received my teak furniture; loveseat, 2 chairs and coffee table with cushions for the chairs. I am very impressed with the quality and am just wondering when I will receive the cushions for my loveseat?
M B, Summit, NJ
Yes; very pleased. Order delivered on time with no issues. We are very happy with the benches
A P, Atlanta, GA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-3 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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