The furniture arrived in-tact and in excellent condition. It was so very easy to assembly. Really like the teak dowels in lieu of screws nuts and bolts.
B L, Greensburg, Pennsylvania
Yes, it did arrive intact. The tape across the top of the bottles did the job. I truly appreciate your concern and attention to customer service. I will definitely think you you in the future in regard to teak products and will not hesitate to recommend you
S L, Fortson , GA
Order arrived intact. Product easy to assemble. Quality appears to be high/excellent. I was initially leery about the seemingly high price of your products, but after receiving the bench I must conclude that you get what you pay for.
W S, Rolling Meadows, IL
Thank you for your shipment. It came intact. Its a wonderful item of high quality. Thank you for your prompt response to my order.
S H, Albuquerque, NM
Order received complete, timely and in good order. Products work well and teak furniture cleaned up easily and refinished nicely. Will probably re-order the cleaner and preservative in near future
P T, Worthington , PA
The teak bench arrived intact and was easy to assemble.
B S, Brooklyn, NY
Our order arrived in excellent condition and in a timely manner. We are very pleased with the small teak storage box that we purchased from you.
E H, Pittsburgh, PA
Hello Westminster Teak, Your product arrived in excellent condition. I'm very pleased with the design, fit, and finish, and overall quality of your product. The only assembly difficulty I had was assembling the legs for the Somerset Chaise Lounger. On the first leg I assembled I installed the four small side braces that attach the legs to the main chaise assembly upside down. Your instructions were clear in how they should have been installed, I just missed it. No big problem, as I got the connecting dowels out and properly reinstalled the pieces. It was not apparently possible to improperly install pieces on your other assemblies by design. Be assured that should I require any additional outdoor furniture, you will get the business.
B W, Hamilton, OH
To Whom it may concern, I was very impressed with the quality of your product. I found your company through a search on Yahoo! and was pleased to find your website easily navigable. On the day of my searcgh you were offering a special sale, but I needed an additional day to go home and measure the bar height to make sure the stools were the right size. Your customer service rep via phone was very helpful and gave me a 24 hour "gratis" period to complete the findings on my end. The product was shipped quickly and arrived in perfect shape. I am no "handyman" but set up was easy, and the product is beautiful. I love the dowels (sp) and appreciate that there is no hardware to rust or turn color,especially important for outdoor furniture. Although you were not the cheapest on the web for this product, I am satisfied knowing that I got the quality I paid for. Not only would I purchase from you again, I would recommend you to friends and colleagues.
N N, Wainscott, NY
Everything is perfect! It arrived on time and is even better than we expected. Thanks also for the recommendation of plastic gliders for the legs of the pieces. They can be moved around easily on our stone patio.
CM, Burlington, CT
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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