The true measure of a company's customer service is when something goes wrong. In our case we were concerned about a flaw in the teak lounger we received. Upon reporting this to Westminster Teak we were immediately shipped a replacement and the first unit was picked up - no questions asked, and no additional shipping or restocking charges. We love the lounger, and greatly appreciate the quality customer service that Westminster Teak has provided. We highly recommend them.
V &, Spring, TX
We ordered two teak tables from Westminster Teak. One of the two tables arrived damaged, and, after e-mailing you photos of the damage, we received a replacement table that was in perfect condition. The quality of the undamaged tables is excellent. We are very satisfied with both your product, and your dedication to customer satisfaction.
J F, Reinholds, PA
(We) got it. It is on our patio (and) it is very nice. Thanks for asking - good customer service!
H W, Moreland Hills, OH
Thanks for the follow up email. I am very pleased with my teak pieces. They arrived quickly and were in excellent shape. The quality of the packaging was impressive and the directions easy to follow. This has been a very good experience over all.
C B, Scottsdale, AZ
The shipment arrived intact. You have an excellent product and we look forward to doing business with you again. Thank you.
B S, Suffern, NY
Thank you for your note, everything arrived and is amazing. As usual you have the best quality teak items around. I was amazed at how speedy things arrives as well! Thank you Westminster Teak!
S V, Pacific Palisades, CA
Hi Shipment arrived and I installed the teal decking and love them. Everything is great!
A P, New York, NY
We are extremely pleased with the quality of construction of the Wave Glider Bench. First it arrived on time and packaged better than any delivery we have ever received. Your emails were frequent and up to date regarding the delivery ..... I am very pleased with the professionalism of your company. All parts went together very well. I am so pleased with your service and professionalism that I'm looking forward to my next Westminster purchase and am eyeing your dining sets that are currently on sale. Thank you. I have the highest regard for your company.
J H, Spokane, WA
Everything arrived intact. Assembly was easy, the teak patio furniture looks great. I will definitely use you again and refer you to others. -Andy
A M, Laguna Beach, CA
Best customer service of all the companies I'm dealing with
SS, Brighton , UT
