Everything arrived perfectly and we are very pleased !!!
K F, Moraga, CA
The order arrived intact, was easy to assemble, and we are very pleased with the bench and cushion. Our only recommendation is to include a warning that the wooden pegs should be installed carefully to prevent damage. (My husband is not very experienced in construction, and was a bit too vigorous when inserting and securing the pegs.) Thank you for your product. Now, go home, and Happy Holidays!
C P, Oklahoma City, OK
We found Westminster Teak on the internet but I phoned your customer service number to place the order. I spoke with Michelle who was very helpful with the order and very knowledgable about teak. She patiently helped me order the perfect set of furniture and feel comfortable with what to expect and how to care for the wood.We purchased your Pacifica spa bench with towel rack and mat. Unfortunatley, I found a small crack in the support strip on the bench seat. Flo in your customer service department was extremely cooperative and we decided to try replacing only the top of the bench. The replacement arrived in just a few days and we put the new top on our bench. This new top looked great but did not line up exactly with the existing legs causing the bench to be slightly uneven on the floor. Again Flo addressed my concerns immediately and the next day Westminster Teak delivered to me a completely assembled perfect bench!This was the best customer service I have ever received. Everyone was courteous, understanding, prompt and made delivery and returns extremely convenient. The furniture is a wonderful honey teak color with a beautiful smooth finish. Each item is extremely well constructed.We love our new bathroom and Westminster Teak is a big part of it. Thank you for providing such a superior product with fantastic customer support
N/A, Jensen Beach, FL
My order arrived precisely when you said it would, and I have assembled it and have the teak bench outside. It is beautiful! I've been very pleased with my whole experience in ordering this and wanted you to know!
B G, Memphis, Tennessee
I appreciate your customer service! We are enjoying our teak table very much!"
P W, West Hills, CA
Got delivery just fine. We're very happy with the little teak table we bought from you. We'd buy again and tell others to check you out too. Thanks
T K, Laguna Beach, CA
I am glad to send good news and state that the chairs came boxed, unharmed and even nicer than the web photo suggested. From purchase thru email notifications and delievy alerts, your service was excellent. Having been on the other end of the spectrum with RH over a couch, I am only too glad to applaud those companies which deliver and service AS ADVERTISED. Thank you .
C M, Gunnison, CO
The bench looked great, perfect for our shower. Thank you for all your help. I am sure I will be asked where we purchased the bench and I will pass on your name as well as your excellent customer service. Thank you again.
S M, Mesa, AZ
The teak bench arrived in perfect condition...easy as pie to put together and we are quite impressed with the quality of teak as we have ordered other brand teak furniture in the past. From now on , however, we will certainly order from Westminster Teak.
M E, Ponte Verde Beach, Florida
One small item needed to be shipped after the initial shipment. Other than that, the teak rocking chair is outstanding!Thank you
J P, Montverde, FL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 24-72 hrs applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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