I have actually just come in from putting some of your Teak Protector on my new furniture so your email is very timely. First of all, all the furniture showed up it mint condition and the delivery was as you predicted in your correspondance. Your carriers kept me informed and we set up appointments for the delivery. At first, I was hoping the carrier would take the packing material away, but I know you have a disclaimer in your website and as well as it was crated up, he really would have to come back another day which is not feasible. I got a good, close look at the furniture materials and workmanship as I was applying the Protector and I can appreciate the excellent quality of wood, the hardware, and the workmanship you put into your product. Tight, clean and sanded doweling, absence of knotty wood, and a smooth finish impressed me as I compared it to some furniture we had previously acquired. All in all, it was an excellent experience and we would recommend Westminster to any and all whom whould ask.
D T, El Dorado Hills, CA
i love westminster teak and cushions arrived just fine as did the chairs before them
E C, Key West, FL
Thank you for the inquiry. Our customer called to say that everything was packaged very well. Assembly was quite easy and delivery time was as promised. The cushions also arrived in the time that was projected. She commented that her family remarked at how beautiful her outdoor furniture was. She sent me a note thanking me for the great service and how pleased that everything was better than represented!
J C, Las Vegas, NV
I am very pleased with my order. The quality of the shower bench is excellent, and it arrived much faster than I expected. I look forward to doing more businees with you in the future.
D R, Biloxi, MS
The teak bench arrived as promised in excellent condition and I put it together right away. I was pleased at the pegging -- I didn't realize that would be the case and I think it really adds to the styling. We're most pleased with your service and your pricing and will definitely come back should we need additional teak products.
M W, Ardmore, PA
A couple of years ago we purchased a significant amount of teak furniture from you. We are still singing the praises of our selection and have seen nothing that compares with it in style, quality or construction.
D J, Grand Rapids, MI
Everything arrived in perfect condition, and i love the table and chairs. They are just what we wanted and expected.
R B, Houston, TX
loved the sunbrella cushion! So well done, high quality, and customer service was superb...I will definitely recommend Westminster Teak to everyone I know! Thanks again,
I G, Honolulu, Hawaii
GREAT SERVICE- I HAD A DAMAGED 10 YEAR OLD TEAK TABLE. WESTMINSTER REPLACED THE TABLE WITH A NEW ONE. I WAS VERY PLEASED WITH THEIR RESPONSE.
FM, Brewster, MA
Hi, Westminster Teak, I ordered this gift on the recommendation from a parishoner of mine who ordered a teak bench from your company three years ago to be placed outside our church for elder members to sit while waiting for their rides after service. I have watched this bench weather beautifully and sturdily over the last three years. So when the opportunity for me to provide for a unique 25th anniversary gift for my sister and brother in law presented itself, I felt I had enough first hand experience with your product to feel I could order with confidence from your reputable company. My sister and brother in law absolutely love their new bench and have placed it out of doors in their garden, and have chosen to allow it to weather naturally. They stated to me that it arrived on time exactly when the carrier stated it would arrive, it arrive soundly and very sturdily crated, the components were enclosed exactly as stated in the inventory, the instructions were very easy to follow, and my brother in law, who is an engineer, states it is finely crafted and of the 'luxury' quality he desired. We feel very happy about our purchase and thank you for writing to us for feedback.
M S, Harbor Springs, MI
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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