What Our Customers Say ...
We are enjoying our new Teak furniture and are very pleased with the quality of your product and service.
S V, Rochester, Minnesota
Rarely am I blessed with the opportunity to be highly impressed with something I have purchased, particularly one made on-line. I received my shipment of teak furniture last night which was meticulously packaged in a crate custom built just for my order. In addition, the items were shrink wrapped in plastic for further protection. Even the shipping driver was amazed. When I started to take the crate apart and remove the plastic, I was treated yet again to further care and detail in the individual packaging of the furniture. The boxes are the most durable cardboard I have ever touched, they are labled with your logo as well as a perfectly dimensioned graphic of the item within. The product is strapped and more cardboard buffers wood that would have touched other wood, limiting dings during transit. Even more impressive was what was contained within. The furniture is beautiful, the finest I have ever seen! And yet even more, those items which needed minor assembly fit perfectly. What a truly exceptional buying experience. I think all shopping should be this pleasurable, unfortunatly this is not the case. So, when a merchant does an outstanding job it stands to reason to let them know just how terrific a job they are doing. Thank you.
M M, Lithia, Florida
A couple of days ago I sent you an email with nothing but highly favborable comments about our new teak bench. It is wonderfully made, assembled perfectly.In a time when so often things don't perform as advertised what a pleasure it is to receieve just the opposite. Nice going!!!
G D, Minneapolis, MN
The shipment arrived quickly and intact. I absolutely love the bench! It's more beautiful than I imagined - both sturdy and smooth. It adds such warmth to my bathroom, and really makes it feel like a spa. It was very easy to put together, too. I did it before my husband even got home. Thank you so much for such a wonderful product!
V C, Buford, GA
Thank YOU for sending the teakwood table so promptly. It was assembled totally without trouble and we are enjoying it very much.
S D, Petaluma, CA
"We purchased a table and 4 chairs, an umbrella with stand, 2 rocking chairs and a foot stool/side table in July, 2006. Never having seen Westminster Teak furniture except on-line, we hoped it would be as beautiful as it looked on our monitor. What a wonderful surprise when we received it...it was absolutely gorgeous and perfectly packed...way beyond our expectations!! It took less than 1/2 hour to assemble the rockers, and put the fabric on the umbrella. We are thrilled! We want to especially thank Michelle for all her help in answering all our questions and making this purchase so enjoyable. We will never buy our Teak from anyone else.
J Y, Newbury Park, CA
We love the product. Absolutely beautiful furniture and craftsmanship. We would recommend it highly
W G, Swampscott, MA
Our shipment came and looked great! Once we got our products out and set up we did notice a very small crack in one of the legs of our shelving unit. I called customer service sent a picture and had a resolution unless then 24 hours. Very happy and customer service was very helpful and took care of everything. Nice to order from a company that stands behind their product AND has someone with knowledge that answers the phone to help.
B E, Frankfort, IN
Our shipment arrived intact and on time. Even better, the quality of the product is great. We would be happy to recommend you to others.
J S, Palm Beach, FL
Shipment received okay. Product is great, thanks.
L P, Baltimore, Maryland