What Our Customers Say ...
We received the package intact and sooner than expected. The assembly went without a hitch, with a couple of the dowels protruding a little, which may be due to very humid weather here in Honolulu.These could be sanded down if we cared to. The chair is very comfortable and well balanced on its rockers. We are very satisfied with the service and product quality.
C C, Honolulu, HI
Yes my order arrived quickly, was packaged well, and had no damage. They look very nice. I'm using them on my boat's deck so I was happy to see the locking pin which keeps them from accidentally folding. Nice touch. They also seem to be very well made. The only problems are minor. The seating height is a bit higher than my other chairs and a little too high for my deck table. I may have to cut an inch or two off the legs. Also the seating surface is not quite as comfortable as my old chairs. The seating surface on my old chairs is slightly concave downward which fits me better than the Wesminster chairs which are convex upward. All in all though I like them. I will probably order two arm chairs soon. Thanks for asking.
C R, Oakland, TN
The bench arrived on time. I am very pleased with the construction and the design. You deserve the accolades you have received!
S H T, Gaylordsville, CT
Teak has been a passion of mine for many years. Yours did not let me down. It is well made, beautiful....and comfortable. I am enjoying it and wish to thank you for a quality product.
S T, Silverthorne, Colorado
Just wanted to write and let you know that my shipment arrival of 4 chairs was even quicker than I expected. They were packed perfect and arrived in great shape. The quality of teak and workmanship is just as you describe on your website. They look great in our deck pool area I know I will be ordering again in the future when I expand my teak needs.
S M, Winter Park, FL
Your table arrived to my friends and they have put it together. Everything was perfect and they are extremely pleased with it. Thank you for sending a beautiful product.
M M, Bellmore, NY
The order arrived in excellent condition. We have never had faster and better service when ordering merchandise than what your company provides. The quality of your product and the easy assembly is unsurpassed. We are very pleased and appreciate your follow-up on this order.
J A, Baker City, OR
As requested, the delivery of the subject Grandwave/Umbrella Teak Dining Set arrived on the date as promised and in good shape. Your internet photos of the teak table, chairs and umbrella do not adequately reflect the quality and excellence of your products. You will undoubtedly be receiving orders for your furniture from our friends!
S M, Napa, CA
Before purchasing from your company I did some "research" from others that had dealt with you. I was convinced when I bought the few pieces I did that I would be satisfied with your styling and handicraft. I only recently learned of another outstanding attribute your customers enjoy and that's your service. I only recently noticed that when I took my teak deck furniture from its winter hibernation that two pieces of hardware that fasten the foot rest to the Barbuda Captain Teak Steamer were missing and nowhere to be found. I contacted you by Email and you asked if I could send a photo of the effected area which I did. Your almost instantaneous reaction was to let me know that you were aware of my problem and only the fact that one of your facilities had recently been flooded prevented you from curing my problem. This week I received what I needed and, indeed, rather than sending two of the needed pieces you sent me eight. Many thanks; I truly appreciate your service at least as much as I admire your styling and handicraft. What a pleasure to know that there are reputable companies in this country that are as good at customer service as you are. Thank you!!!
R R , Redding, CT
We did the receive our furniture though initially we were missing one cushion. Flo was very helpful and worked to have the cushion sent quickly, so we were very pleased. The quality of the furniture is wonderful!
K V , Holland, MI