Shipment arrived in good shape. The product worked better than anything we had tried
R T, El Dorado Hills, CA
Thank you for checking. Yes, the umbrella arrived in great shape. We are completely pleased with the quality and expect to enjoy it for a long time. We would certainly use your company again
B C, Tucson, AZ
Beautiful product and on time delivery. Needed an extra shower on a group home for young guys so we put one in the basement and the teak tiles add warmth and beauty. So practical too.
J B, Gahanna, OH
I wanted to compliment Westimister for absolutely superb customer service, particularly from Scott who solved a delivery problem for us with speed and professionalism.The delivery issue was not Westminster's fault but the company took ownership of the problem and solved it. Also, when our table and chairs finally arrived, we were delighted with the look and craftsmanship, and pleased is a big understatement.
A W, East Hampton, NY
The shipment arrived OK and so far we have been very impressed with the furniture. Your customer service person, Tammy, was very pleasant, patient and helpful. The entire process has gone very well. Thanks very much. We are thinking about a table and chairs!
E S, Newark, NJ
I absolutely love the dining set I created. I matched the Martinique extension table with 4 Sussex stackable chairs and 2 backed Buckinham benches. I can use the table without the extension to seat 4 (using the 4 chairs) or 6 (using the two benches). Fully extended I can comforably seat 3 on each bench making a total of 10 diners. When not using all of the seating I can move it to other areas of my patio (around the firepit or by the hot tub) to provide extra seating in those areas. The Westminster quality and customer services have been superb. Thanks for making my dream patio come true.
J L, Goffstown, NH
Excellent- I ordered a table and chairs. Westminster Teak was excellent in helping arrange delivery. The items arrived via freight well packed and in great shape. The customer service is above and beyond in all ways. Not many companies today have this kind of service. I highly recommend them and would buy again in a heart beat. Really a great experience.
HS, Chapel Hill, NC
Table looks good! Thanks
Mal, Melbourne, FL
Hello! The teak bench arrived in perfect condition and we love it! The experience of purchasing from your company was wonderful--great customer follow-up and sincerely good help all the way through the process. Thanks!
M H, Ocean Shores, WA
I selected it on line, BUT, the service I received on the telephone was excellent!! I have misplaced the name of the woman who helped me, but I felt as if I could not have had better service had I walked into your showroom. I was undecided about the size bench I wanted, and she gave me excellent advice. Also, she was most understanding about the shipping directions, size of box etc. In otherwords, there were no questions that were not pleasantly answered. Thanks to her, and to you, for such service
S K, Jupiter, FL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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