Everything was wonderful - I have to agree with Wall Street Journal. I love your company. In fact, I have another probable order.
L F, Fort Lauderdale, FL
Everything came out intact and beautiful and I hugely appreciate all your help with the packing and removal of the items that were being returned. The transportation people were enormously helpful and we really couldn't have done it ourselves. Thanks so much and we would definitely use your services/recommend you in the future.
A M, Westport, CT
We did receive 4 of your teak benches and have them positioned in the hallways of our campus.The teak benches look great and are constantly in use. We have received lots of positive comments.
M A, Oak Creek, Wisconsin
Shipment arrive intact. Furniture is great
L L , San Diego, CA
The product arrived in perfect condition and the quality is as expected
D A, Laurel, Maryland
Thanks for your email inquiry. I'm happy to let you know that our shipment arrived as scheduled and in perfect condition. the delivery company was courteous, dependable and called ahead as requested. The chairs were packaged securely and in perfect condition. We're thrilled with the quality of the chairs and look forward to using them for a long, long time. I also appreciated your service when I placed the order--due to the size of the order, your customer service rep. agreed to waive the shipping charges and I thought that was very generous of your company. He also told me that, should I place another order in the near future (which i plan to do--I want to get a few of the 'steamer' chairs) he would try to offer me the same discounts as the sale I placed the original order under. That is the kind of attention that will make me a life-time customer! Again, we couldn't be more pleased with your service or your products. I will recommend you HIGHLY to all my friends and anyone who asks...
J S, Tiverton, R I
I got notice that you had received my order and expected to ship the next week. The cart arrived the next day, I think. It takes about as much time to uncrate, knock down and remove nails as it does to assemble. Everything about Westminster Teak is quality. I rounded the head of one of the top Allen bolts and one of the parts on the assembly diagram I think is miss-labeled, but the assembly is easy with the number-matched pieces. I'm using the drink cart as a potting station and it works perfectly. It matches up with the two Westminster Teak chaise chairs we bought last year. People who see it are envious. Our next acquisition will be a 4-place table and chair set. We couldn't be more pleased with the product and service of Westminster Teak. Thanks for your note and giving us the opportunity to offer great feedback.
C L Turner, Boca Raton, FL
we have received our order and are completely pleased with your product. earlier this summer we ordered an outdoor table and chairs with which we are also completely pleased. lots of compliments from our friends and neighbors!
J N, Seattle, WA
We are happy with our purchase, and the service we received from your company.
S E, Walnut Creek, CA
The goods were delivered as advertised. They arrived with no damage and we are currently enjoying them. You all do a great job with service, and we will be back to you when we need more.
M G, Belleair Beach, FL
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 5-7 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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