In today's world it's rare that all goes according to plan, but in the case of our new teak bench all went according to schedule. It arrived on time, and the assembly was quick and easy. It looks beautiful in our English garden. Thanks and I will highly recommend your product to our friends.
R W, Hamden, CT
My new shower bench arrive as promised, and it was easy to assemble. I would highly recommend your company to my friends!Thanks for the follow up!
D H, Winchester, CA
Yes the teak bar was shipped to us in perfect condition. It is a remarkable piece that gets a lot of comments from guests. It is very well designed and very stylish. We look forward to using it for many years. If I had to give you one bit of constructive criticism it would be this: I would have designed some plastic liners for the drawers to hold a few condiments or even ice cubes. But over all it is perfect.
H M, Westport, CT
i feel cheesy saying this but i'm extremely impressed by your product and services! i will be ordering from your company again in the near future and have told many of my friends about you. thanks again!
J J, Beacon, NY
Thank you for your follow-up e-mail. Our shipment arrived in perfect condition. Given the extremely sturdy packaging, this should come as no surprise. The teak bench is beautiful, and my wife was delighted with her present. I was very pleased with every aspect of the transaction. Your sales personnel were very pleasant and helpful. The e-mail shipping notice and access to the tracking system were also appreciated. However, as many of your customers must tell you, your return guarantee was the feature that allowed me to purchase teak furniture sight unseen over the internet.
M B, Menomonee Falls, WI
Several weeks ago I ordered 1 of the Grand Hyatt teak tables and teak armchairs as an experiment to see how the process worked, as well as whether the teakwood chair would suit our needs. We really like the design of the chair. Our ultimate objective is to purchase an entire teak dining set-- 4 chairs and a teak round table.
K B, Sausalito, CA
The table is gorgeous and the shipping was fast - I was very impressed with how well it was packed.
P S, Shoreview, MN
Hi, Everything arrived intact and I love the teak set and cushions. I am very happy with everything to date. Thanks for the followup! Thanks
C L , Long Beach, MS
Your teak product is excellent. Received four Java teak chairs and a Barbuda teak table. We are totally satisfied with the workmanship and quality of the products you presented on the Internet. <br><br> The shipment arrived in about three days, all pieces were delivered in excellent shape. The driver/carrier was prompt. <br><br> We look forward to ordering other items in the future and have spoken to friends about your web site.
B K, Flemington, NJ
Thanks for all the great help you provide your customers. I will always buy my teak furniture from you folks because of the great Customer Service I receive.
M F, Englewood, CO
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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