We are very pleased with the furniture and the service.
K O, Los Angeles, CA
We are very pleased with the teak bench that we ordered. It was simply to assemble and is well made. I would not hesitate to purchase additional pieces of furniture from you. Thank you for your courtesy and cooperation.
D C, Duxbury, MA
Thanks for the e-mail. Everything arrived in good order. I was especially pleased with the quality of the product, your catalogue does not do it justice.
M L, Calgary, AB Canada
loved the sunbrella cushion! So well done, high quality, and customer service was superb...I will definitely recommend Westminster Teak to everyone I know! Thanks again,
I G, Honolulu, Hawaii
Order was delivered timely as requested by the covered front door and intact. Bench was easy to assemble and looks great. Pricing is a little high for your product line to make it a replacement for our outdoor furniture. I would recommend your products to others with the comment on the prices.
D C , Richmond, TX
I am very happy with the teak loungers. I was also impressed with the numbering system that was placed on the pieces to reassemble as they were originally put together- made it very easy !
J T, San Jose, CA
Vogue Teak and Stainless Steel Patio Set for 6- Absolutely thrilled with quality of your product and the service provided. I had several informative conversations with Flo, your service representative, and she was totally professional and very informative about your products. We received our order within a week, incredibly fast, and were delighted how easily the table fit together. The stackable chairs arrived stacked and in perfect condition. The packing job from your end was outstanding ... nothing moved in transit and every piece arrived without a mark. We found the stackable chairs so comfortable that we decided not to keep the chair cushions. We felt the cushions were very hard and raised you up in the chairs much too high to be comfortable and I did not like the tie attachment. The design of the chairs make them very comfortable without any cushion at all! We have recently added a Lazy Susan to the set for an occasional use and are very pleased with that addition. Our entire experience with Westminster Teak had been totally excellent and we look forward to recommending your products to all our friends.
BW, Las Cruces, NM
The shipment arrived on time and intact. The assembly instructions and process were good. We are enjoying out teak bench. Thanks.
L L, Santa Maria, CA
Dear Customer Service, The table and benches you delivered to us are beautiful! We (you) get lots of compliments from people stopping by. We live on a bluff where it gets rather windy. The benches are a great option - they don't blow around and tip over. The care kit is also very helpful. The furniture arrived in great shape, and in a timely manner. One of the delivery men seemed somewhat annoyed, and unfriendly at first. But once the furniture was in place, he was a little more approachable. We hope to order more furniture for a second home as soon as we get have a confirmed size and installation of the patio. We look forward to doing more business with you.
A C, Prescott, WI
Thank you for your email and for following up. My order did arrive intact, and it was easy to install. I had a 100% positive experience dealing with customer service. It was the easiest transaction that I've experienced in recent years. It was very nice to speak with someone personally and not have to wade through computer prompts.
J T, Duxbury, MA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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