The purchase experience of my Westminster garden bench was perfect in every way.- I found Westminster Teak on line. Service from the first connecting phone call was friendly, clear, concise, patient and helpful in every way. After purchase, "my" customer service person patiently walked me through assembly and later secure outdoor installation followed by explicit instructions via email. The bench is beautiful and very well made. I was so impressed that I bought a second bench immediately after assembling the first one.
KC, Austin, TX
Yes, everything came quite quickly....thank you so much. We love the benches. They looks so good under our pergola. Your representative who took the order was very efficient and helpful, everything ran smoothly.
K R, Apollo Beach, FL
The shipment arrived in good condition. The packing was extraordinary. The product is excellent. Thank you
F C, Carmel, CA
I was pleasantly surprised when I unpacked my table, chairs, and cushions revealing how truly sincere you were about quality. The furniture has added a very classy feel to the backyard and the admiration of all that visit. .
SA, Santa Barbara, CA
My sunbrella cushion arrived and it fits and looks great thanks again it has been great doing business with you. if i need cushions or furniture you will be my first choice.
K K, Kansas City, Missouri
loved my dining set. Everything arrived as promised in excellent condition. The table and chairs are even more beautiful than they show on the wedsite. I am looking forward to the delivery of the custom table cover I ordered and I have recommended your site to many friends.
L K, Westwood, MA
The shipment arrived intact, wonderfully packed, which was very reassuring, as the likely hood that anything would have damaged the contents of the crates was nil unless the crates were damaged, and those were completely intact. It was extremely easy to put together, very well marked and explained. The quality is truly amazing, the finish is superior to anything else on the market and only comparable to Barlow Tyrie, whom I have bought from in the past. As a price comparison there is really no longer any justification for me to buy from anyone else but you, and you have definitely secured another client in me. I will be ordering more items in early spring, next year, as we are past the season now. Honestly I was impressed beyond words, I now think that Barlow Tyrie and Gloster are over priced, you have definitely killed the competition, it's just that people are not aware of Westminster Teak and generally buying something over the internet without having seen it is difficult. Your guarantee puts that to rest, except returning items is not easy either. I think Brand awareness should be your only concern, and I am sure you are doing something about it. I think that once people have seen the furniture, touched it, and are able to compare it, you would have won the battle... I will never buy from anyone else, and will try and talk people out of the other high end brands on the market, by vouching for your quality personally. Many Thanks, wonderful customer service and just an overall amazing experience.
A H, Chappaqua, NY
quality at a good price is great- We have purchased westminster teak products before and were very satisfied with their quality and ease of assembly. To get an item we've ordered before, now at a reduced priced (Veterans' Day), was truly a bonus! Very satisfied with your products!! Steve & Kate P
SP, Frisco, TX
Excellent product and excellent service-I ordered 4 benches and white glove delivery. Benches are beautiful, delivered in perfect condition and precisely when promised. Delivery guys assembled them quickly and perfectly and took away all packing materials. I could not be happier.
CL, Hartsdale, NY
Hi Yes Teak chest arrived ,beutiful as always.
D D, Lew Beach, NY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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