Shipments was intact ... not damage at all. Very happy with the product. Assembly was minimal and easily accomplished. Tell folks to READ the instructions though. Also, I HIGHLY recommend investing in your teak oil and treating before ever using the furniture. Brings out the wood grain, and protects the investment.
E S, Columbus, OH
Many thanks for your followup e-mail. I am a repeat customer of Westminster Teak and will remain so. Your products are beyond compare.
L M, Creedmore, NC
Thank you for the follow up. The benches arrived and were in perfect condition. This order was for a senior housing memory care facility, and high quality ( no slivers) was mandatory. We are very pleased and will certainly use this product again.
L M , Hanford, CA
Great Customer Service- Westminster Teak not only has a fantastic product but Great Customer Service! They have always answered promptly whenever I had a question or needed assistance in ordering new cushions for my furniture!
VC, Hot Springs, AR
Great service & support- It has been many years since we purchased our outdoor Westminster furniture. But the other day we had a part break ... So I called and sent a couple pictures and their great support staff sent me the replacement part free of charge ( I had to pay freight) and it is all fixed. Awesome company, furniture and support!
MH, Chico, CA
Shipment arrived intact and in perfect condition. Your products were far above our expectations and we will tell others.
P Q, Toronto, Canada
We were extremely pleased with the quality of the teak storage box, and it is keeping our cushions very dry outdoors. Thank you!
J K, Nantucket, MA
Westminster Teak is the Best! - We ordered a bar table from Westminster Teak and we love it. It arrived when it was supposed to and was easy to assemble. It looks great in our bar! Emailing the company with questions was easy....they responded very quickly and were eager to please. A wonderful experience overall!
SO, North Palm Beach, FL
We put it together and we love it. I bought it sight unseen and I saw many endorsements from prominent TV shows and Camp David and the Wall St. Journal, etc. and decided to take a chance. Also, you offered lifetime guarantee, cleaning optional only, and free return shipping if not satisfied. I was pleasantly surprised. Nothing was broken or missing. That is very rare for any consumer product today. Customer service is usually shabby at best, but everything about your company spells suceess, great customer service and great product. It is beautiful. No rough undone edges underneath the bench itself, no metal nails or screws which can split the wood. Simply amazing. What a fine elegant, classy piece of outdoor furniture it is. Thank you VERY much!
G S, North Bellmore, NY
About 18 months ago we ordered two of your spa benches for our steam room and they have been wonderful. The purchase of this table is due to the high quality of those benches and how pleased we are with them.
C D, Grand Junction, CO
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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