I one of your biggest fans! My order arrived promptly and in perfect condition. I like the white glove service so that everything is done and ready for use immediately. I have the pieces I bought last fall starting to weather in nicely. I\'m sure I will add to our teak collection in the not-too-distant future.
C L, Hartsdale, NY
Great quality- This product is well-made and I feel I got my money's worth I would order from this company again 😀
HB, Carmichael, CA
Everything was in order-They really look nice by my pool and I love all the adjustments you can make to the back as well as the leg positions.
V L, Hattiesburg, Mississippi
Everything arrived intact and I am very pleased with the quality of the product
T C, Vancouver, Canada
My shipment did arrive intact, and I have used both products on my little table and chairs set. The cleaner did a good job cleaning the mildew off the set, and the protector has put down a great waterproof layer as evidenced during the rain the other night.
M C, Wantage, NJ
My thanks to Lyon in customer service for his initial help in my search for premium teak furniture. Being a professional salesman for more than 35 years probably make me appreciate rapid response and follow-up. Secondly, you have an outstanding manager and warehouse manager at your Live Oak, FL facility with whom I worked (actually they worked) to determine which teak furniture would be best suited for our new Garden Room. We have invested quite heavily on the structure of this beautiful outdoor living area. Architecturally designed to blend with our house, this room features kitchen, fireplace, pergola, and large stained glass windows built into brick walls. My wife and I have been laboring over what type of furniture to include in the space and decided to look at the teak wood furniture. After a fairly extensive search that include Arthur Lauder, Smith and Hawkins, etc. I saw your ad on the internet. Your sale prices caught my eye but the Wall Street Journal article drew me in to look further. Being in the N. Florida area last week afforded me the opportunity to visit your showroom in Live Oak. Scott (manager) and Patrick (warehouse manager) could not have been more helpful. All questions were answered regarding construction and care of the furniture. Scott worked with me to determine our best needs. His service coupled with the excellent garauntee made my wife and my decision easy. I look forward to other purchases in the future. Thanks.
R Y, Germantown, TN
Hi there. I hope you've had a good and happy year! I wanted to reach back to tell you how MUCH we've enjoyed the furniture (our neighbors are staggered and amazed at the quality). I've been meaning to tell you that all summer.
M J , West Shokan, NY
Quality product / received timely- Very high quality product received on time.
EMK, Marblehead, MA
Great service & support- It has been many years since we purchased our outdoor Westminster furniture. But the other day we had a part break ... So I called and sent a couple pictures and their great support staff sent me the replacement part free of charge ( I had to pay freight) and it is all fixed. Awesome company, furniture and support!
MH, Chico, CA
I want to thank you and your customer service department for a an awesome purchasing experience. We recieved the furniture precisely when you promised and it was in perfect condition. Your CSR went above and beyond to make sure I had the cushions for a special event I was hosting. They arrived and look fantastic. I am so pleased with the Maya collection that I plan to purchase some extra sections in the near future. You have exceeded my expectations! Thank you again for your professionalism
K A, Binghamton, NY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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