Though it might sound like an oxymoron, as a Creative Director in an ad agency, I have a very sensitive b.s. meter. I read a bunch of reviews on your site and was encouraged, hopeful, yet still skeptical until I got my shower bench.Westminster Teak is the real deal.Couldn�t be more pleased. It arrived in perfect condition and was amazed at the fit, finish and overall quality. The grain and color of the teak is superb and goes together very easily. I was amazed at how well it fit together. Finished it off with coat of teak oil and the bench is gorgeous.Westminster Teak is one of those rare companies that I want to invent reasons to buy more products just because of the exceptional quality and high standards of customer service. The Wall St. Journal was right.
B P, Southborough, MA
This order was received in good condition today, Thank you for the excellent service.
M W, Warner Robins, Georgia
I have made many purchases over the internet for items much smaller and of lesser value. Ordering furniture, and especially a premium brand of high quality, made me very nervous since I was not familiar with your company. My first surprise came when I received my order within three days! My second surprise came when the assembly was unbelievably easy. My third surprise came when I saw the quality of your furniture. You should be commended for your service and acknowedged for your quality. My experience was certainly "well above" my expectations and I thank you for checking with me afterwards to see if I was happy! Even though I didn't know you before, I can assure you that many of my friends now know of you and what a first class business you operate. (I guess quality products and first class service still produce the best advertising
D H, Bountiful, Utah
The table arrived in great shape and we love it! We just ordered the matching teak bar stools! Thanks for your great service - and prices.
L R, Santa Cruz, California
I wanted to say how much we are enjoying the teak wood chairs, and that we have appreciated your customer service. We will certainly look to your company for any future outdoor furniture needs.
J C, Conway, MA
Everything arrived both timely and in perfect condition. We love our teak outdoor furniture.
R Y, Sagharbor, NY
The pieces are even better than I anticipated. I had done a lot of searching for teak furniture ... decided yours was the best of the lot. After receiving my order and placing them on my porch and in my herb garden, I am convinced I made a good decision.
D B, Mint Hill, NC
My wife and I are very happy with our two barstools and bar table and they were very easy to assemble. We are very impressed with the quality of both the materials used and the workmanship
G M, Arnold, MD
We are delighted with our purchases and will definitely be repeat customers. Thank you for your follow up. Its refreshing to have a positive customer service experience.
R H, Crossing, PA
Just wanted to let you know that my husband took an exacto knife and some sand paper to the side of the tower, and was able to take enough off to get the glass to fit. You can't even tell that there was ever an issue. Westminster Teak has completely exceeded my expectations as a consumer. Rarely these days, do you find a company that is willing to provide this level of service.I have been happy with every piece I have purchased, and will continue to come back as a customer in the future. I will also be sure to let everyone know that not only do you guys provide a quality product, but an exceptional customer experience.
J B , West Boylston, MA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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