The teak furniture arrived on-time and good condition. We're quite happy with it. Attractive, well built and very comfortable.
J H, Eden Prairie, Minnesota
Love the chairs and would like to order cushions at some point. will let you know. Thanks
S W, Rumson, NJ
The order (which was a present shipped to my parents) did indeed arrive intact. My parents had waited to open the boxes until my husband and I were out with them over Christmas week. (Settling into a new house a mere 2 weeks later prior to the arrival of Christmas guests, I think they were hesitant to begin a new assembly project, particularly as most of our experience in these matters is that these tasks can be a bit more time consuming than one might expect/hope!) So, my husband and my first job upon arrival was to put together the furniture. (Well, we may have indulged in a few Christmas cookies, first,but that was purely for the substanance needed for the job at hand!) I think if my folks (who helped out) had realized how easy this would be (wooden pegs and just one screw - very impressive!) they would have assembled everything the day it arrived; however, I\'m glad they waited as it was great to see first hand the quality of the workmanship, the wood, and how perfectly the pieces fit together. In short my parents were ecstatic and absolutely love the pieces. I am thrilled with the quality and how well they look at their new place. It was exactly the special gift that I was in search of to welcome my parents to their new home and also to thank them for all they have done for me over the years. You have a great product and one that everyone at Westminster Teak should be proud of. I hope that at some point my husband and I have reason to work with your company again!
L E, Denver, CO
Everything arrived on time and in excellent condition. I was especially pleased at how quickly the items shipped. Excellent customer service and a quality product will ensure that I will be doing business with you again in the future.
M R, Ventura, CA
Thanks for your email inquiry. I'm happy to let you know that our shipment arrived as scheduled and in perfect condition. the delivery company was courteous, dependable and called ahead as requested. The chairs were packaged securely and in perfect condition. We're thrilled with the quality of the chairs and look forward to using them for a long, long time. I also appreciated your service when I placed the order--due to the size of the order, your customer service rep. agreed to waive the shipping charges and I thought that was very generous of your company. He also told me that, should I place another order in the near future (which i plan to do--I want to get a few of the 'steamer' chairs) he would try to offer me the same discounts as the sale I placed the original order under. That is the kind of attention that will make me a life-time customer! Again, we couldn't be more pleased with your service or your products. I will recommend you HIGHLY to all my friends and anyone who asks...
J S, Tiverton, R I
Good results - The delivery time was extremely fast and on time. This will be the 2nd time I have used the product. Previous usage showed great looks and long lasting. Will use it again.
PC, Pawnee, OK
Dear Customer Service, Thank you so much for your email and excellent customer service that I have received.Although the goods have arrived in Barbados they are waiting to be cleared by Customs. I am aware of the quality of goods from Westminster teak and can only say that if these are as good as your other products I am sure our clients will be delighted. Thank you again.
P D , St James, Barbados
PERFECT!- Very easy assembly, quality appears good, really nice looking!
MH, Greensboro, NC
Our shipment arrived in good shape. We used it on our furniture last weekend and it was an easy product to work with. We were pleased with the results
L C, Greensboro, NC
Everything arrived safely and went together smoothly. Thank you very much
K L, Redmond, WA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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