My order arrived in excellent condition and while I've only peeked at the table and chairs, they are beautiful and I look forward to using them for years to come. I also appreciate your fine customer service; which started with your prompt reply to my first inquiry.
K S, Anchorage, AK
Yes, we did receive all of our shipments and in excellent condition. I look forward to working with Westminster Teak again on future orders.
Ritz Carlton, Sarasota, FL
Well, this weekend we actually got to open the boxes at last. I just want you to know that we are thrilled with our purchase. The table is the perfect size and the chairs are SO comfortable!
C L, Richmond, VA
Good quality product, fast shipping, easy assembly- I have made three separate orders with Westminster Teak and been very pleased with the quality of the furniture.
JO, Eaton, CO
Arrived early and well packed, easy to assemble. Set looks great and the sale price seemed fair. High quality product which I have recommended to friends.
M D, Wexford, PA
Thank you so much for your follow up on my order. In this day and age, it is such a relief to know that one is interacting with real human beings who genuinely care about customer relations. To answer your question, the teak tiles arrived in perfect condition, and they are just what I wanted. The look nice and were easy to lock together.
B C, Encinitas, CA
We received the teak table last week and put it together over the weekend. The instructions were very clear and the teak dining table looks great. Thank you!
C L, Ross, CA
Packaging and shipping- I just received a pair of loungers. I am not going to open and assemble until spring, so they are going to stay in the boxes until then. Just wanted to say I was impressed with how quickly they were shipped and how they were crated. The 2 boxes were heavily crated and protected with wood on all sides. Each was banded and then banded together as well as banded to the wood pallet. Extremely impressed with the packaging. Looking forward to actually using them for a very long time. Well done.
AH, Rockwall, TX
Hello, I am sorry I did not let you know how pleased I am. I look forward to placing more orders,& referring you to others. Thank you
C W, Sparta, NJ
Your customer service is simply wonderful!...Up to the standards of the quality which you are known for. Thanks,
K D, Rochester, NY
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 1-2 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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